Payments Taken Without Permission

[craigie09]

My latest problem:

 

In Novemebr 2009 I paid a deposit on getting some printing done...a small ad in a magazine for my work. I am self employed part time/carer rest of time. So money isnt plentiful.

 

The ad was not as promised it was garbage. I refused to pay the balance until it was sorted and redone. They bombarded me with calls and threatening letters for a year but I stood my ground. They are a massive company by the way.

 

I just noticed tonight that over the past 2 months (which is over a year later) they have been taking money off my card in small and various amounts using their parent companys details.

 

I was shocked because basically they took it without my permission. I called the bank, its one of those accounts with a prepaid mastecad attached that you can transfer money onto as needed.

 

Can anything be done about this?

 

Thanks

[Coactum]

Seems bizarre, I gather from what you say that you gave them your card details at some time? They probably do not have a signature and I’m guessing you never punched in your PIN and so surely telling your bank that this is unauthorised should be suffice to gain a refund.