Nationwide say no !!!

[andyelson1970]

Nationwide have refused my claim for £647. I received a nicely worded letter 26/8/06 telling me to get stuffed ! ! !

 

From

Sarah Watson

Team Manager

Member Account Servicing

 

Blah blah blah......................

" I hope this has helped to clarify our position and i hope you will appreciate why I am unable to refund any charges on your account. If you have any further queries Don't hesitate to call me. My contact number is 01793 712507"

 

What is my next step????

Would a call be worthwhile and what would I say????

 

I am quite worried now:-|

[dolly]

Which letter have you sent? Whichever one it was, go to the next stage and ignore it. They say no to everyone until you file moneyclaim.

[andyelson1970]

Thankyou Dolly I will. I sent the template letter....

 

My request

I am writing to ask you to refund to me the charges which you have levied from my account over the last 6 years.

I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent consumer regulations. If you say that they are not, then will you please demonstrate this by letting me have a full breakdown of the costs to which you have been put by as a result of my breaches, in order to reassure me that your penalties really do reflect your costs.

 

[callumsgran]

LBA time then, good luck not that you'll need it!

[andyelson1970]

Definately, fingers crossed. many thanks

[callumsgran]

Your welcome as always! lol

[Maverick_Bowen]

Hey, just wondering if you'd heard anything back yet?

I too am claiming a relatively small amount, or am about to, and was just wondering how you were finding it.

Many Thanks

[andyelson1970]

not done much about it to be honest. its court papers time and with christmas coming up it's a lot of money to shell out in one go. I will get something sorted out over the next couple of weeks though.

 

thanks

[dolly]

But just think - you will have all that extra money back before Christmas.....3 weeks MAX after issuing MCOL you will have your charges back....

[sarahdactyl]

She speaks sense!

 

I submitted my Moneyclaim on the 5th october and they paid out on the 10th - the cheque has however got lost in the post and I'm waiting for another one (not cancelling claim until i get it!). That's still only a short time after submitting the claim though. You'd have even more money for Christmas!

[moora moo]

Hi there,

 

I've made a claim and been refused too..so everyone would agree just to go to the next step of sending one more letter before going to the courts?

 

Gem

[MilkTrayMan]

Hi Moora Moo!

 

I should ignore the fob off letter that U received and just proceed to your next stage after the appropriate time.

 

Be that the LBA Letter stage or MCOL

 

ALL THE BEST!

[therafalution]

I have just received my second sod off letter from member services. I haven't filed yet will have to wait until after christmas. Their member services must be mad busy, but they have only made me more determined, even though it is only for a small amount £153. Good luck with all your claims and have a good christmas

 

we're gonna need a bigger boat.....for all that money!