Never Paint Again / All Seasons Wall Systems - Warranty Issue

[ScarletPimpernel]

Elsewhere, in ezines etc you warn punters about dealing with sites that just advertise the services of others., you then hyperlink to your site- I might be wrong but I think you do the same on your site- regardless you use terms like Us and WE- can you not see how this is misleading?

 

All of this sort of thing comes within the Consumer Protection from Unfair Trading Regulations 2008, so Trading Standards could look at misleading claims, and have the authority to prosecute. There may also be data protection implications, and potential breaches of the Companies Act 2006. Of course, from March the Advertising Standards Authority will have claims made on websites within their remit.

 

I must confess that looking at the Never Paint Again website, I couldn't see anything that didn't make me think that one would be dealing with anything other than the company who would be supplying and installing.

 

I think I have offered neverpaintagain an opportunity to help resolve these questions, but so far he has chosen not to favour us with an answer.

 

Perhaps the OP could help us out: who did you pay for the work? Was any credit offered? Which trader's details are on the invoice?

[ScarletPimpernel]

info? NPA is not a limited company and we dont pretend that we are and yes you can quote me on that.

 

NPA works on behalf of all seasons systems who have a vat number, a company number, etc etc and are fully legal andlegitimate. The OP has her contract with them, she is well aware of that. The OP dealt with , A LIMTED COMPANY a LEGITIMATE AND PROPER COMPANY

 

There is no company called All Seasons Systems registered at Companies House.

 

However, I have found All Seasons Wall Systems Ltd., but curiously they do not appear to be registered with ICO, which of course a legitimate and proper company would be. I always stand ready to be corrected, of course.

[imaginarynumber]

Whilst searching at companies house I could find no reference to your firm NPA International but I did find this

 

NEVER PAINT AGAIN LIMITED

58 THORPE ROAD

NORWICH

NORFOLK

NR1 1RY

Company No. 04762316 set up in 2003 -the same time that you registered your domain name

 

there is also this

 

NEVER PAINT AGAIN (UK) LIMITED

SUITE 106 CITY BUSINESS PARK

SOMERSET PLACE STOKE

PLYMOUTH

DEVON

PL3 4BB

Company No. 05088194 - but that was disolved in 2006

 

where as your site lists your trading name as "NPA Paints and coatings" and additionally "NPA International" with the following address 10 Drake Mill business park, Plymouth, Devon, PL6 7PS.

 

I found the above on the Companies house and had previously posted in the MSE forum.

[dx100uk]

the complete history has alrady been posted by I#'s

p'haps thery might like to post the info from MSE posst 32ish here for ref

save us carrying the link?

 

darn beatme...^^^^^^

 

 

dx

[silverfox1961]

NEVER PAINT AGAIN LIMITED

58 THORPE ROAD

NORWICH

NORFOLK

NR1 1RY

Company No. 04762316

 

I have just checked einpay.com and they list all the companies at the above address. I think this may me a maildrop office

 

Never Paint Again do not appear in their listings and the company number does not relate to any company with a different name however, there is these two.

Company name:Wallshield 3000 LimitedCompany number:03834714Company name:Wallshield Coating Company LimitedCompany number:03834709

Any relation?

[ScarletPimpernel]

Whilst searching at companies house I could find no reference to your firm NPA International but I did find this

 

NEVER PAINT AGAIN LIMITED

58 THORPE ROAD

NORWICH

NORFOLK

NR1 1RY

Company No. 04762316 set up in 2003 -the same time that you registered your domain name

 

there is also this

 

NEVER PAINT AGAIN (UK) LIMITED

SUITE 106 CITY BUSINESS PARK

SOMERSET PLACE STOKE

PLYMOUTH

DEVON

PL3 4BB

Company No. 05088194 - but that was disolved in 2006

 

where as your site lists your trading name as "NPA Paints and coatings" and additionally "NPA International" with the following address 10 Drake Mill business park, Plymouth, Devon, PL6 7PS.

 

I found the above on the Companies house and had previously posted in the MSE forum.

 

 

Interesting - but Mr B claims not to be a limited company.

[dx100uk]

see post 32 over the otherside mse

 

dx:jaw:

[imaginarynumber]

Hi- I need to post hyperlinks but I am not trust worthy yet- please ignore my next 3 posts

[imaginarynumber]

....

[lisag]

Perhaps the OP could help us out: who did you pay for the work? Was any credit offered? Which trader's details are on the invoice?

 

The 'Cash Agreement' and Invoices have these details:

 

All Seasons Wall Systems Ltd

BCR House

3 Bredbury Business Park

Stockport

Chesire SK6 2SN

 

The letterheads have as above but with www . neverpaintagain . co . uk added and the following details in small print at the bottom:

 

Director M Ackroyd

Reg Office: 12 Holroyd Business Centre, Carbottom Road, Bradford, BD5 9BP

Co Reg: 6584702 VAT No: 973006821

[dx100uk]

good evening:

 

if you need to post doc etc use this method:

 

scan the required letters/agreements/sheets

remove all pers info inc barcodes etc but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

 

 

but please remember to remove pers info.

 

 

dx

[Joy2theworld]

You posted someone's address/name they claimed they were a customer. If they weren't a customer as you claim how did you obtain that address/name

i did not posta customers address as the person is not a customer ofmine and never has been!!!!!!!!

 

How may more times!!!! I am not trading illegally. This whole thing hasbeen hi jacked, i have donenothning wrong.

 

I do not need to provide a contact address as i advertise on behalf of other companies and it is those who deal with the "customers". This is no secret. There are plenty of contact details on the site, so once again this is another post that is untrue.

Edited February 14, 2011 by Joy2theworld

[Joy2theworld]

There web site breaches UK law They withhold there name/address on it and in the who is register someone on MSE reported them

NPA are you willing to make the neccessary changes to your site??? Yes or No

 

I will be registering domains in the next half hour- that will give you enough time, have a cup of tea and weigh up your options.

 

This is not a threat, it is statement of fact. I am only trying to get you to be more honest on your site and with your posts/SEO elsewhere.

 

It is now 17.27

[Joy2theworld]

Agreed there web site is very misleading and it would be helpful if they could make it clear and also comply with the law regarding running a ecommerce web site. They claim they been on net along time yet never been pulled up regarding the law despite it being a legal requirement to include a address/vat number since 2002

 

 

It seems to me that it would be helpful if Neverpaintagain could help us out with some information, so that we can resolve the issues over the company's activities and legal status.

 

What is the legal status of the company - is it a limited company, sole trader, LLC or some other trading entity?

 

Given that the NPA website clearly states that NPA are 'suppliers and installers of home improvements", could you point out where on the website you make clear that NPA do not actually carry out any works, and/or where it is made clear that you are advertising for other companies, and where the advertisements are?

[neverpaintagain]

I have just checked einpay.com and they list all the companies at the above address. I think this may me a maildrop office

 

Never Paint Again do not appear in their listings and the company number does not relate to any company with a different name however, there is these two.

Company name:Wallshield 3000 LimitedCompany number:03834714Company name:Wallshield Coating Company LimitedCompany number:03834709

Any relation?

 

i, and everyone we work with are NOT connected to the companies you list

[neverpaintagain]

The 'Cash Agreement' and Invoices have these details:

 

All Seasons Wall Systems Ltd

BCR House

3 Bredbury Business Park

Stockport

Chesire SK6 2SN

 

The letterheads have as above but with www . neverpaintagain . co . uk added and the following details in small print at the bottom:

 

Director M Ackroyd

Reg Office: 12 Holroyd Business Centre, Carbottom Road, Bradford, BD5 9BP

Co Reg: 6584702 VAT No: 973006821

 

and the problem is?

[lisag]

and the problem is?

 

No Problem. ScarletPimpernel asked what trader details were on the invoice.

[neverpaintagain]

No Problem. ScarletPimpernel asked what trader details were on the invoice.

 

ok. I would be pleased if this issue to come to an end, and lisa, i have not threatened you, i have outliend my position. The forum is nowbeing hi jacked by people who have it in for me. You know full well we and the contractor have you and your complete satisfaction as our highest priority.

[lisag]

ok. I would be pleased if this issue to come to an end, and lisa, i have not threatened you, i have outliend my position. The forum is nowbeing hi jacked by people who have it in for me. You know full well we and the contractor have you and your complete satisfaction as our highest priority.

 

That's good to hear.

[imaginarynumber]

Hi Guy

 

Domain registered.

 

Will post the domaiin shortly- 123-reg are being tardy.

[imaginarynumber]

www.never-paint-again-guy-alexander-bell-all-seasons-systems.co.uk

 

Haven't pointed it at the name servers yet but will start to work on the site over the next week or two.

 

The site will be not for profit with no forms of advertising and I shall host it in the USA, it wil be covered by the first ammendment and it will be an expression of opinion.

 

I have opted out my details- as is my legal right

 

DO NOT threaten me with legal action regarding the use of Never paint again- which you claim is registered- how a private individual can register an imaginary company is beyond me??? Never-the-less even if it were registered I am legally allowed to use it.

 

Threats of legal action will be treated as harrasment and my lawyers will contact you.

 

 

You still have time to start being honest....

Edited February 14, 2011 by MARTIN3030

[ScarletPimpernel]

The 'Cash Agreement' and Invoices have these details:

 

All Seasons Wall Systems Ltd

BCR House

3 Bredbury Business Park

Stockport

Chesire SK6 2SN

 

The letterheads have as above but with www . neverpaintagain . co . uk added and the following details in small print at the bottom:

 

Director M Ackroyd

Reg Office: 12 Holroyd Business Centre, Carbottom Road, Bradford, BD5 9BP

Co Reg: 6584702 VAT No: 973006821

Thank you for this, Lisag.

 

I see that there is no entry in the ICO database for either the registered or trading addresses, neither is there an entry for All Seasons Wall Systems Ltd. It would seem, therefore, that this company has failed to comply with its legal obligations in respect of data processing, and should therefore be reported to the Information Commissioner. One can only hope that whoever is passing on customer details are themselves registered, but on the veidence available so far it appears that this may well not be the case.

 

I can't imagine why neverpaintagain is so coy about his status and connections...

[MARTIN3030]

Oh dear.

 

"ok. I would be pleased if this issue to come to an end"

 

I bet you would...........

[imaginarynumber]

Further to my request for information above, is this the company:

 

NEVER PAINT AGAIN LIMITED

58 THORPE ROAD

NORWICH

NORFOLK

NR1 1RY

Company No. 04762316

 

This info is from Companies House. I'm guessing it must be correct, because otherwise we'd be in the realms of 'passing off'. The problem I'm having is that I can't find an entry in the Information Commissioner's database for this company, or any other company with a similar name - registration is a legal requirement, even if you are only advertising, since you are processing customers' data. I'm sure there's a reasonable explanation for all this - after all, it would be a foolish trader indeed who came to a consumer site whilst not being compliant with their legal obligations, since it would only serve to focus official attention upon their activities. I look forward to NPA's answers so we can resolve these questions.

 

NEVER PAINT AGAIN LIMITED

58 THORPE ROAD

NORWICH

NORFOLK

NR1 1RY

Company No. 04762316

 

This firm seems to be registered at a mailing house thingy- sorry forgot the correct word.

 

Amazing coincidence that it was formed at the pretty much the same time as neverpaintagain.co.uk was registered but is unrelated to guy?

 

Here is a list of other firms there

 

http://www.einpay.com/map/aston-house,-58-thorpe-road,-norwich,-norfolk,-nr1-1ry.htm

[MARTIN3030]

Such firms are usually registered or advertise themselves as Sercretarial services,and there are lots of them around.

One of their main roles is filtering mail-that is to say they will let you have what you want them to give.

I recently discovered one of these service providers who were acting for 100s of businesses.

This practice needs stamping out-its ambiguous and lacks transparacy.,,and yet is totally legal.