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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Birmingham again anyone? - Pitcher and Piano - Friday 20th August 2010


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Which Friday is best for you?  

15 Caggers have voted

  1. 1. Which Friday is best for you?

    • Friday 6th August
      5
    • Friday 13th August
      0
    • Friday 20th August
      10
    • Friday 27th August (note this is bank holiday weekend)
      0


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I need no practise... I do what I'm told

 

Well in that case..........:p

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Looking forward to seeing you N42EMS and welcome back Overdone :)

 

I did this map last year which no one took the slightest bit of notice of so I thought I would post it again for everyone to ignore :rolleyes:

 

Note to drivers, Paradise Circus Queensway is actually a very large traffic island so its one way clockwise and part tunneled :grin:.

 

 

CityCentre-1.jpg?t=1249080710

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And here's the road map :-) I think the easiest way to the city center from both North or South is along the A38 from either junction 6 of the M6 to the North of the city (spaghetti junction) or junction 4 of the M5 to the South of the city.

 

From the North.

 

Exit the M6 at junction 6 and follow the city center signs, this will bring you onto the A38(M) this is elevated to start then through a culvert type affair... keep following the city center signs and you will go over a big curving flyover and then into the first of the tunnels under the city... stay in the left hand lane and exit the A38 after the first tunnel, straight up the hill and through a set of traffic lights and you will be filtered onto Paradise Circus Queensway (detailed on my first map) the 3rd exit is Broad Street.

 

From the South

 

Exit the M5 at junction 4, take the A38 (third exit) from the traffic island the signed Birmingham. follow this for about 2 miles until you get to another traffic island (Longbridge) take the first exit (still the A38:cool: and follow this through Northfield and Selly Oak eventually (about 6 miles) you will come to a large set of traffic lights (8 lane I think) with a McDonald's Drive through on the left straight on for about 700 yards and into the first of the tunnels under the city from the South, stay in the left hand lane and exit the A38 after the first tunnel, you will then be filtered onto Paradise Circus Queensway (detailed on my first map) the 1st exit is Broad Street.

 

BirminghamRoadMap.jpg?t=1249509116

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Looking forward to seeing you N42EMS and welcome back Overdone :)

 

I did this map last year which no one took the slightest bit of notice of so I thought I would post it again for everyone to ignore :rolleyes:

 

Note to drivers, Paradise Circus Queensway is actually a very large traffic island so its one way clockwise and part tunneled :grin:.

 

 

CityCentre-1.jpg?t=1249080710

 

Alternatively get a train to Birmingham New Street, get into a taxi on the rank outside and tell the driver to take you to the Piano and Pitcher. You can't miss it.:D

 

PS If you find yourself in water you've gone too far.:p

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry cant do any of them due to it being my second most expensive month of the year.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Good to see you OD and hope all is good with you.

Yes. After two attempts have finally moved a few streets to better property. Phew!! Thought it would never happen. More stable now. Hope to share room in Drurys. Is anyone helping with room sharing allocation. What floor are people occupying?

If my post helped you feel better, click my scales.

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Does that mean I have to look out for you at the station, or would Ma'am like a door to door service? ;)

 

I'll book a double room and anyone is welcome to kip ..as long as you don't snore too loud!

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Yes. After two attempts have finally moved a few streets to better property. Phew!! Thought it would never happen. More stable now. Hope to share room in Drurys. Is anyone helping with room sharing allocation. What floor are people occupying?

 

Hi OD!

 

I haven't got that far yet but will up date with info as soon as.

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Hi OD!

 

I haven't got that far yet but will up date with info as soon as.

 

Just to add OD I haven't defo decided on a particular Hotel yet but will look on thread to see who's booked where and take it from there. Will keep you posted.

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