Functionality lost

[intersimi]

You have lost some of the nice functionality with the new forum layout.

 

A lot of new people will find it harder to quote letters etc unless they know the "quote" tags to be used. The old forum used to have buttons for this, the new one does not have the buttons.

 

I must admit, even though the this version looks newer and cleaner, it is also slightly confusing with whether I have a new post or not. The icons on the left of the posts are a little too busy.

 

Just some of my comments, not meant to criticize.

[dave]

You have lost some of the nice functionality with the new forum layout.

 

A lot of new people will find it harder to quote letters etc unless they know the "quote" tags to be used. The old forum used to have buttons for this, the new one does not have the buttons.

 

I must admit, even though the this version looks newer and cleaner, it is also slightly confusing with whether I have a new post or not. The icons on the left of the posts are a little too busy.

 

Just some of my comments, not meant to criticize.

 

Are you saying that you do not have the quote button in the bottom right of posts?

[Spiceskull]

The quote button IS there. Also, what is wrong with the html tags (wonder if an empty quote will display as a quote in writing that...)

 

Additionally, if you go into User CP (control panel) you can set your 'editor' up from the default to a full WYSIWYG one - with lost of nice sparkly bits there for you. I think that this is a great improvement...

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[dave]

What do you mean, what is wrong with the HTML tags?

[Spiceskull]

Sorry...there is NOTHING wrong with the HTML tags. What I meant was what is wrong with using

copy paste

in your replies. Sorry, the clocks went forward and I'm still really asleep...

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[Spiceskull]

And still it didn't work:

 

square bracket quote square bracket/quote

 

Type it in...

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[dave]

this is a quote

 

Did this work?

[Spiceskull]

Yes...what I meant to say (before I had a coffee) is that the functionality to manually type the html code using square brackets and the forward slash is still operational. I personally find this quicker, as it is easier to copy paste the single line that I wish to quote, rather than pressing the button and then deleting all the rest of the quoted message...

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[dave]

es...what I meant to say (before I had a coffee)

 

It works for me - unless I am misunderstanding?

 

I typed: [ quote ]pasted what I had copied from your post.[ / quote ]

 

(Obviously without the spaces.)

[Spiceskull]

I think that this is a non-issue. Everything works okay for me (buttons and tags) and I think that it will work for everyone else. I think that the original poster just didn't see the buttons...

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[Bovvered]

I think this new software is tons better than the old package...my only complaint - how come I got demoted from Classic Account Holder to Basic Account Holder lol? Don't you like me?

[Spiceskull]

Are you bovvered?

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[Bovvered]

Do I look bovvered?

 

I am totally jealous of your Gold status

[Spiceskull]

You don't look bovvered. However, I must say that the 'customer status' has got me fascinated over the last few days - I was getting worried that come Tuesday I would be God and/or Omnipotent.

 

I think that the 'gold' simply confirms that I am a gobby git who doesn't know when to shut up...and if anyone agrees...well...they wouldn't be the first and they certainly won't be the last.

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[Bovvered]

...I think that the 'gold' simply confirms that I am a gobby git who doesn't know when to shut up...and if anyone agrees...well...they wouldn't be the first and they certainly won't be the last.

I never said a word....

[Spiceskull]

Do I look Bovvered?

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[Bovvered]

YES!!!!!!!!!!!!!!!!!!!!!!! Heh heh

[vix2000]

Classic? Gold? Basic? Not even noticed it before. Does it refer to postings?

[dave]

Yeah, I think so - a certain amount of posts allow different statuses.

 

It's all new to us too So we're learning as we go along too!

[Bookworm]

Classic? Gold? Basic? Not even noticed it before. Does it refer to postings?

 

That's not so bad, on 1st changeover, we were classified as "junior, senior,"etc... I went from being a "gold customer" to a "senior member", which at my age, I'd rather not, thank you very much!!!

 

Thankfully, we're back to being customers now:) .

[Spiceskull]

Maybe the banks should consider some similar scale of nomenclature - oh, sorry, they already do:

 

1) Troublemaker

2) Mug

3) £££!!!

 

See the steps I took to get my bank charges back.

Spiceskull v HSBC.

Thank you Consumer Action Group.

Read my blog.

 

[intersimi]

Thanks guys. In order to get the default edit tags buttons when you reply to a post, you have to enable them in the 'user CP' sections.

 

I know how to manually edit tags etc, but was at a loss as to where the buttons went. I know a lot of users are not used to coding.

 

Looks like the smilies on the WYSIWHG area, when replying to posts is missing some graphics

[intersimi]

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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