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Natasha V Capital one


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Hi Guys

 

Just received a reply to the DPA letter sent.

 

Thank you for your recent letter, which has been passed to me as i deal with requests for information under the Data protection act 1998.

We are allowed to charge £10 for a customer subject access request under the data protection act 1998. I should be grateful,therefore ,if you would forward a cheque for £10 made payable to capital one bank europe plc and send this fee to myself, at capital one bank,legal department, 4th floor loxley house,station street, nottingham, NG2 3HX and i will then arrange for your request to be processed.

 

Yours sincerley

 

Miss catherine Blunt

 

(hand signed)

 

I will forward on a cheque to them today.

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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Got the same letter from Miss Blunt and sent my tenner yesterday - I will follow your posts here as we seem to be at around the same stage

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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:D best wishes

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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Hi

 

I got a prompt reply this morning.

Miss blunt said shes requested the information and as soon as she receives it she will forward it on to me.

Excellent!

 

PS haven't heard anything from Barclaycard not even an acknowledgement :roll:

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 3 weeks later...

Received all of the information last week with a nice cover letter and a list of all the abbreviations.

Very impressed with the information i have received, now a letter will go out to reclaim my £260!

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 3 weeks later...

Just received a reply from capital one offering to refund me £104

 

Said they although they dont agree with the OFT saying that £12 is fair, they said they will refund the difference between £20 and the £12 therefore making it to be £104.

 

Also states that the fee's are applied automatically

 

I will be sending my LBA for Tuesdays post! :D

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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Share on other sites

Just received a reply from capital one offering to refund me £104

Said they although they dont agree with the OFT saying that £12 is fair, they said they will refund the difference between £20 and the £12 therefore making it to be £104.

 

How did you get that!! There seems to be such a lack of a coherent policy at capital one. I got the standard £40 goodwill gesture in response to my prelim..

 

sent LBA last week - it's only for £170 now..

 

could do without the hassle of actually having to file a claim though! I really despise Capital One because there are so extreme and aggressive in the way they offer credit to people and then apply ridiculously disproportionate charges.. sorry to rant in your thread Natasha..

 

I'll keep monitoring your progress..

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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Yeah they seem very inconsistent with their approach.

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 1 month later...

Just to let everyone know, capital one have paid up in full, well they will do when i send the letter back saying i wont take it any further!

 

WOOOO HOOOO:) :D

 

Abbey's next on my list :mad::evil:

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

Link to post
Share on other sites

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Thread Locked

because no one has posted on it for the last 6574 days.

If you need to add something to this thread then

 

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

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