M&S Chargecard/credit card PLEASE HELP *** SUCCESS ***

[emmtay]

Thanks you both very much

[emmtay]

Hi, I guess you can mark this as WON now!

 

Email correspondence today....

 

Dear M&S

Thank you for getting me the answers to my questions.

Please arrange for the calculations to be re-done using todays date, and I will accept your offer, plus the £300 compensation. Please resend these figures for me to check.

I wish for the money to be paid directly into the following bank account, and trust you have the technology to do this today?

Account Name-

Account Number-

Sort Code-

 

Yours sincerely

 

 

 

And their reply...

 

Dear......

Thank you for your email accepting the Payment Protection Insurance (PPI) refund and compensatory payment.

 

I have recalculated the refund as of today’s date and the new figure is £6406.43.

 

I've attached the revised calculation for your records. The password to open this document is ********** (case sensitive).

 

I've arranged for a same day transfer to your bank for £6706.43, which includes the £300 compensatory payment. The funds should be at your bank by close of business today.

 

I'm sorry for the delay and inconvenience caused, however I am pleased that we have been able to reach an amicable resolution.

 

Kind regards

Nearly 4 years and extremely stressful, but a result at last, and thanks for the ims and citizenB xx

[ims21]

Good stuff...well done.

 

I'll change the thread title for you.

 

Regards

 

ims

[emmtay]

Thank you:-)

[citizenB]

Brilliant news - I hope the money is where it should be by the end of today. You can now put this all behind you