Capital Finance One/Payday Credit - Anyone else used them? -

[evie01]

Does anyone know when I will get the money?

 

I applied yesterday and got a confirmation email saying I had been accepted and the money would be realeased last night.

 

I am with the Halifax bank but I as yet cannot see the funds. Have tried phoning/emailing and had no reply and now after reading some posts on here worried that I've made a mistake

[jellycubes]

evie it takes upto 3 days to clear but do make sure you can afford to repay in full then don t go back. They are awful to deal with and the worst of pay day loan companies even in genuine hardship or serious ill health....heart of stone springs to mind.

[evie01]

evie it takes upto 3 days to clear but do make sure you can afford to repay in full then don t go back. They are awful to deal with and the worst of pay day loan companies even in genuine hardship or serious ill health....heart of stone springs to mind.

 

Thanks Jellycubes I can afford to pay in full but its been 48hours and I have still not received any money?

[jellycubes]

It will process tomorow then. However post tom and let us know the outcome x

[skyblue2027]

well, after 4 months of not hearing from this joke of a company, i finally get an email but sent to my brothers email address!!!! - i replied wadvisisng i do not acknowledge the debt and that i will be speaking to the ombudsman and trading standards aswell as the OFT. Blatant abuse of DPA aswell!!

 

 

 

 

As I am sure you are aware your Payday Loan with Capital Finance One is in serious arrears.

It is with this in mind that I propose the following offer in order to assist you in clearing the balance of your loan.

If you are able to clear your balance in full before Friday the 16th July, I am willing to offer you a discount of 20%. For you, this will mean that a large proportion of the interest and fees that have accumulated will be written off.

Your Account

 

If you are unable to clear your balance in full but would like to address this outstanding account, please do contact me on 0208 506 5780 to discuss this further. Alternatively please email me on M.Demetriou@capitalfinanceone.co.uk.

Important: Please note that this is my final attempt to contact you before your account will be passed, with all fees attached; to a third party collection agency who will apply their own fees and personally visit your home to reclaim the balance.

[tombo7a]

help me please!

 

 

So like evie i was accepted on thursday and apparently the email stated on thursday morning at 11am that the funds would be released that evening and to allow up to 48 hours for them to clear.

 

Im currently with santander who should offer faster payments via bacs etc does anyone know for sure if this will clear tomarrow

 

EVIE did your funds clear on the saturday?

 

HELP HELP HELP!

[jellycubes]

No it wont clear, maybe mon morning or tues latest. Sorrry

[shoequeen]

hi can anyone help or advise please ?i have had 2 loans with cfo and cannot pay my second one back due to having been on the sick from my job unpaid ,i know i was stuoid to get loan in the first place but its done now,i have emailed them 10 times in total to advise i would like to set up a payplan and guess what no reply ,also my calls go unanswered ,i decided to email them last night and advise them about a change to my card details they replied saying that they dont offer extensions and i would default etc etc also i must pay in full to avoid calls to my home and work number ,i have cancelled my card with my bank but now dont know what to do if they will not allow me to set up a payment plan also i dont realy want to give them my new card details due to horror stories that ive read on here ,it will put my job at risk if i continue to recieve personal calls from them and i am terrified they are going to take money from my cancelled card ,can they do this? not that i will have any funds avail anyway ,please can you advise me what to do next ? many thanks

[Jamie Kingston]

shoequeen, start a new post...

[jellycubes]

Shoequeen, they are very very difficult to deal with but do do repayment plans when they know they cant get any money. When did you default and are they chasrging you 10 pounds per day ? need some more info to help. i ve experience of the vultures and hope i can help

[Sienna88]

I also managed to set up a plan with cfo - £50 for 6 months. I literally sent them an e-mail every single day with the same content with the number in the header, 1st e-mail, 10th e-mail etc etc

 

They finally got fed up and sent me an e-mail back agreeing to the plan and gave me their bank details.

 

Stay strong!

[shoequeen]

thanks for that ,i hant defaulted yet but i will be on friday ,they just ignore my emails ,i am concerned that they can still take money from my account even though i have cancelled my card ? i have read about them doing that on here ,if i call i get no answer ,so is the best option to try and get and get there bank details? thanks for any advice

[jellycubes]

I have the bank details but trust me you will get them too on the first day you miss a payment. The advice on emailing them till they respond is best. This is what i did and got to 22nd email lol before they agreed. Did you report your card as stolen/lost ? If so your safe. To be extra sure if you have online banking open savings account online, you will get an account number straight away. Stay up on night of wages and move the money pronto. They wont talk to you till payment fails. Keep posting. They rarely answer the phone but keep emailing as this proves you tried to contact. Keep calm, you will get through this

[shoequeen]

many thanks feel better already i have just opened the savings account through on line banking ,and yes i reported my card as lost so have got a new one ,i have just sent them another email asking for there account details i just hope they dont start bombarding me at work with calls as i could get into trouble for this ,i am not allowed personal calls as work in a busy office and everyone would hear my converstaion with them.i wish they wold just go bust or something there customer service skills are awful.thanks so much for advice will re post on friday after i default

[jellycubes]

You ve done the right thing by setting up that savings account online, as soon as money goes in transfer, stay up till done....worth the late night They wont talk to you till its defaults so save your energy. They will call your home and mobile----answer the calls and this will stop them chasing you at work. Dont panic ! you will be at the otherside of this sooner than you think and then using your experience as i do to help others x

[jellycubes]

I and others will help you through negotiations and you can pm me and i will always get back to you if you need help with figures etc.

[vya]

Hello I would just like to say I took a £90 loan with this company last month and after reading reviews was worried. It did take 4 days to get my money to my bank but altho they are hard to get a hold of on the phone (was phoning to see when I would receive funds) I actually dont have any complaints with how my loan has been dealt with.

As payday loan companies go they are not the best as they take longer than most and are hard to get hold of if you have a query but since I got the loan I want and paid it back on date due they are not as bad as some people make out.

 

My advice would be if you cannot afford to pay it back on the date do not take the loan. This is how the extra charges incur.

 

I have paid mine back and I am satistisfied with the service

 

Hope this helps!

[vya]

It took four days to get my money which I have now fully repaid.

I know you will probably have your money by now but hope this helps if you havent

 

help me please!

 

 

So like evie i was accepted on thursday and apparently the email stated on thursday morning at 11am that the funds would be released that evening and to allow up to 48 hours for them to clear.

 

Im currently with santander who should offer faster payments via bacs etc does anyone know for sure if this will clear tomarrow

 

EVIE did your funds clear on the saturday?

 

HELP HELP HELP!

[jellycubes]

Vya, all payday loan companies are good if you repay. However life does not always work out that way and events can lead to being unable to repay. It is at this point that the trouble begins. Whilst some companies will be sympathetic others a far from. Unfortunately this is one of the worst. No one can predict hard times, ill health or a loss of a loved one. To all out there avoid with a barge pole...payday loans are to be avoided

[vya]

I understand people may have circumstances where they cannot pay but some people I believe do take them out knowing they cannot afford to repay them or will struggle to. I am agreeing if this is the case to avoid payday loans.

 

Just wanted to share my own experience with this company to say if you are desperate for the money and can afford to pay it back then I have had a satifastory loan and hope other people get the service they need.

 

Vya, all payday loan companies are good if you repay. However life does not always work out that way and events can lead to being unable to repay. It is at this point that the trouble begins. Whilst some companies will be sympathetic others a far from. Unfortunately this is one of the worst. No one can predict hard times, ill health or a loss of a loved one. To all out there avoid with a barge pole...payday loans are to be avoided

[shoequeen]

I and others will help you through negotiations and you can pm me and i will always get back to you if you need help with figures etc.

many thanks jelly cubes ,they have sent me 5 emails and texts today to tell me they are adding £75 fine to my account? i emailed back again with the header 9th email ,they then called me at work but nit until after lunch ,i advised that i had emailed them ,the guy advised they have not recieved them any of them conveniently and asked me to resend said he woud give me an alternative email address (the same one ) ,them abrubtly hung up before i chance to respond,i will again email them and keep strong i just need to find a way to stop them ringing me at work ,i dont seem to be at home when they ring me as its always during office hours ,do they work weekends? i will keep you updated .

also in reponse to some other posts on here i took the loan out when i certainly could afford to pay it ,it wasnt until i was off work sick that i then couldnt pay the loan as i dont get paid.i have learnt my lesson from this ,unfortunatlet i wasnt un the position to ask family to loan me instead i had no idea what i was getting involved in with fco and wish i had read these posts first ,my advice to any one else is dont use them.thanks again for your help jellycubs i will sleep tonight

[chez60]

Hi

 

the same has happen to me today with CFO ! I have a agreement sorted out esterday with via e-mail and today their keep texing me to phone them and I have up to 5 o clock otherwise £75 fine will be added but as I told them in a e-mail back to them was that the first payment does not start till 2nd aug 2010 of the repayment plan !!!!!

 

I am sticking to my guns and going to pay them what we agreed yesterday per month and that is all ! their gave me their bank detail etc ! but today no answer to my e-mails !

[jellycubes]

They still send the same old emails even when on a payment arrangement. Do not get involved with them if you need a loan ask family or friends. I see what you are saying vya but no one can predict ill health or loss in the family so try every other avenue first as they are in my experience unhelpful and non sympathetic and its terrible stress. DONT DO IT FOLKS

[Bear81]

This company has taken out £560 from my account last month, they said that I took a loan out with them in April this year, Which I did not, so I have spoken to this Barry guy last week and he advised I send over bank statements to prove that I didn't get a loan which I have, and I have now been trying to get in touch with them all week on three different numbers 08432164323,02095065798 and 08456856157 and I have email two different email addressed, with nothing back at all.

 

Barry said it would have to get passed to his accounts and they would be in touch, I was left with no money in the bank last month with two kids at home on my own,

 

This company is a complete joke, very unproffessional,

 

I still have not receievd any refund on my £280.

[Conniff]

I wouldn't arse around with them - if you haven't had a loan, then go here - http://www.hmcourts-service.gov.uk/onlineservices2/mcol/index.htm - and issue a summons.