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Capital Finance One/Payday Credit - Anyone else used them? -


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They're going to have to prove it - otherwise they have fraudulently obtained your card details. Have you given your new card details to any other company at all ?

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That's what i thought. I spoke to the fraud team at the bank, they advised me that if you make a payment arrangement with a company and agree for the payments to be taken from your card. If the card is cancelled, the debt is transferred to any new card you get. they don't seem to care how the company obtained your details, as they have the right to take the money.

 

I have asked capital to send me proof of the new payday loan agreements that i have filled out with them and they wouldn't. nor would they send me a copy of my agreement

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and what proof has been sent to the bank that you have an agreement to pay CFO ?

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I signed an online agreement with them. Giving them permission to debit my account. It also state thay have the right to use any card details provided to them (so they say). Nothing has been given to the bank as payments are taken via debit card.

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What I mean is, if the bank are saying you have an agreement to pay them - how do they know that? what proof have they got ? are CFO telling them that ?

 

Also, CFO say they can use any card details you have given them - but you didn't give them your new card details.

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I signed an online agreement with cfo, I have had this out with the bank and they said there is nothing they can do. I have told them i didn't give the company my new card detail and again they said there isn't anything they can do because i agreed for them to take money from my old card.

 

I also said to the bank that cfo should not be allowed to take money from me while i am disputing the amount owed.

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What I'm trying to get at is - how do the bank know you gave permission for CFO to take money from your card? If the bank have not seen an agreement between you and CFO, how do they know ?

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They don't but they won't dispute a company that you have had legitimate dealings with (their words). They advise you to contact the company and sort it out with them.

I spoke to the disputes team and basically, I told them I gave permission for this company to take money from my old card. So according to the bank, i gave them permission to use this card as there is a debt owed

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OK, now we're getting somewhere - if you told the bank that you'd given them permission for the old card to be used for payment, then I suppose I can see where they're coming from, but it's still not right. Did you report your card lost or stolen, or did you just ask for it to be cancelled.

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In this case you need to be communicating in writing - try stay of the telephone

Their an outfit under many names

 

James.Keeble@capitalfinanceone.co.uk - CEO . Chief Exec of the company

Ryan.Derrick@capitalfinanceone.co.uk - Operations Manager

STAY AWAY FROM

www.paycfo.com

because as you know they don't do plans and this just obtains card details

 

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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DMA - Debt Management Arrangement - have I got that right? you really don't have to go through a third party if this is what their implying

Body of their agreement/contract CFO use, used to be displayed on their website.

 

I've dealt with this company at great length in the past, I guess nothing with them should really surprise or shock me!

but I would get complaining - in writing to the above contacts as they hold senior positions

 

Then maybe try the BCCA - British Cheque & Credit Association see www.bcca.co.uk

Tel 01244 505 904

 

Now they will be able to deal with CFO for you providing you've made a complaint and they will get a balance breakdown and maybe look into the problem for you - that I do know !!

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Did you update 247 loanline with your new card details ?

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My outstanding Loan to CFO, has apparently been passed to Carter Legal as I have been getting e-mails from them the past few days. The link on their e-mails doesn't actually take you to their website, which makes me feel uneasy right away. Anybody had dealings/heard of carter Legal? Are they normally this cowboy outfits DMC? Any help would be appreciated.

 

BTW they are claiming I owe £700 odd for £150 loan, they gave me a giggle if nothing else. I suspect this lot are possibly upsatirs in CFO's offices.

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When I was dealing with this crew they used to quote Daniels Silverman - opps I'd better edit that 'their top legal recovery specialist'

maybe they have downgradded! lol

 

There is loads of postings elsewhere too about people getting these not nice calls :-( I fear they have a new approach

 

Ohhh, like Pammy50, 247 loanline approached me today...wonder how they got my details...

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Sillygirl, I have replied to the e-mail & offered £capital + £1months interest over 6 mths. Just got a reply with their bank details to set up standing order, however they have not said in the communication that capital + 1 mths interest is fine to clear the debt. Would I need to e-mail back for clarification on this or simply pay the amount that I agree & ignore them after that has been repaid? ie capital + 1 mths interest.

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  • 1 month later...

they just stole 700 pounds from my partners account in small transactions in the middle of the night. they stole her bank details. when we rang them they smuggly said hey they can do that. xmas eve steeling your last pennys. hey they left us 6p so all not lost. i will not stop till i have my revenge.

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How on earth did they get your partners bank details ?

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