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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reclaiming Cascading Bank Charges


adridude
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Guest NATTIE

Lueeze- I think adridude is saying that because of the OFT re CC charges and that the LTSB bod saying they were fair that he has a case based on the fact that the person is saying charges are fair and OFT say No. I think

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I thnk what you actually need is a ceo from abank or similar to stand in court and say it.

 

But unless he or she is entirely stupid that is unliley to happen.

 

JMHO

 

GLenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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http://www.consumeractiongroup.co.uk/forum/bank-templates-library/5078-10-data-protection-act.html

 

I sent them that as the majority of the refinance is what they owe me. Probklem is, it's been pointed out by another bank that the OFT only anniounced unfair charges on credit cards. If this is the case, im screwed.

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Forget the OFT report, yes it was about credit cards but the banks do not have to take any notice of it so don't worry what it's about (although it does state that the same principles apply to bank charges).

 

Regardless of what the banks or the OFT say, bank charges are unlawful, so read the FAQ and start the ball rolling.

 

*Edit: I've just clicked on your link, i'm not sure this is the letter you want to send, what is it you want to do? Please read the FAQ before sending anything to the banks.

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Please explain the difference between UNLAWFUL and ILLEGAL.

 

To my mind they are one and the same, it seems to me just to emphasize the severity of the offence.

 

i.e Illegal sounds worse than unlawful.

 

To me if you do something unlawful then it is illegal and if something is illegal then it is unlawful!!!

 

Correct me if I am wrong and tell me where you get your information from....

 

Regards

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Generally (all though by all means not accepted in all countries, but is regarded as de-facto):

 

Unlawful means it's a civil matter.

Illegal means it's a criminal matter.

 

For the banks to breach a civil contract or not adhere to contract law is a civil matter and would be persued through the County Courts, not the Crown Court (or which a Magistrate Court is a subsidary).

 

Personally, I also believe that it's obtaining a pecuniary advantage by deception, but to prove it would be difficult and proceedings would have to be brought against a specific person.

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IIRC, we have had one member who pointed out such a loan to their bank, and the bank offered a settlement in the sum on the entirety of the charges, o/d interest, and the original principal of the loan. You might be able to argue that you would not otherwise have needed to take out such a loan. However, given that you can provide evidence of the loan and evidence of the charges, it's a simple matter to make a sufficient case for this, especially if the amounts are of the same order of magnitude (e.g. £2500 charges before a £3000 loan might be successful, £500 charges before a £10000 loan probably will not).

 

Remember, in any claim in a civil court, you need to demonstrate that, on the balance of probabilities, it is more likely that the defendant caused your losses than that they didn't.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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yep. Buchannon, Clarke and Wells.

 

Lloyds seemed to have complied with my request to stop processing personal data. but now they want to pass it to county courts instead!

 

HSBC, wrote back and refuse to comply, Buchannon, Clarke and Wells don't care that they are in dispute and want me to spend more money on calling them, sending documents (meant for their client) etc...

 

I ahve told them, they can get a full, diariased log of events from their clients, HSBC, and if their client wishes to do so, can pass my corrispondence to them.

 

They dont care, sent a nasty letter saying that I am ignoring all attempts of contact.

 

How annoying!

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I think people are broadly right here. You can claim for whatever you want but to be successful you would need to show that wat you are claiming for was a loss flow flowed directly and nuturally from their unlawful act.

 

Illness and distress and the like would be extremely difficult to prove as being caused by them even if your charges were your only debt.

 

I definately agree that people should be pursuing things like thew costs involved in having to take higher rates on other credit agreements of that have been caused wholy or in part by defaults resulting from unlawfully levied charges.

 

P.

Northern Rock; S.A.R sent 11/8/06 - Delivered. Recieved details of 6 yrs charges on 8th. Wrote back asking whether or not they hold information going back further than that.

MBNA; S.A.R sent 11/8/06 - Delivered 14/8/06

Barclays; S.A.R - (Subject Access Request) request sent 11/8/06 - Del 14/8/06

Diners Club; S.A.R sent 11/8/06 - Delivered 14/8/06. Recieved form to fill and return with fee on 17/8/06. Sent form back, delivered 4/9/06.

Intelligent Finance; Prelim letter emailed 16/08/06, claiming £318. Email recieved from "Anne-Marie" 17/8/06 saying my email has been passed to Customer Relations dept. Fob-off letter received 23/8/06, letter sent in return same day - Delivered 24/8/6 Recieved letter offer 25% settelement - refused - LBA sent. MCOL on 10th revcieved notification that they intend to defend on 13th. 06/9/2006 WON!!!!!!

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