'Business call' from GE Money asking me to input date of birth?

[sue]

Every day since Christmas eve I am getting automated phone calls from GE Money asking me to confirm my name by pressing the key pad and then to put my date of birth in by pressing the key pad, I have not done any of this, I just hang up as I believe that if they really need to contact me urgently then they would have written to me by now!

Has anyone any experience of these calls and how legitimate and indeed how legal they are?

[2Grumpy]

I believe that if they really need to contact me urgently then they would have written to me by now!

 

Quite agree

 

Has anyone any experience of these calls and how legitimate and indeed how legal they are?

 

Have you tried keying in a random DOB of a 95 year old?

 

Probably harrassment but you would have to prove it

 

Start a record of all of the calls that you receive

 

Try sending the telephone harassment letter http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html

 

Grumpy

[davethorp]

I think I've had similar robot calls from Yorkshire Bank's collections department. My OH hangs up as soon as we know who it is though