Just need a little bit of advice really, i have a disciplinary meeting soon for 'high sickness absence' My employer has a strange sickness policy, it is a rolling year sickness that has no set start date?!?! So they pick and choose presumably what date my sickness started for that year. I always thought it was january to december then i thought they changed it to april to april and now it seems its a random rolling year. So firstly, has anyone heard or had experience with this type of sickness? I have been employed for 5 years with this employer and probably taking 10 days sick per year roughly. (8 days allowed). Up until this year ie..2013 in total i have been off about 27 days and at any 1 time 2 weeks. Now, on 2 or 3 occasions i have doctors notes which 2 are physical injuries preventing me from coming to work and the other is work related stress with 4 days in between with other common sickness. So i have been unlucky this year. 1 of my colleagues was off with stress for 6 months but they did not give him any formal disciplinary. Also another colleague was off for around 1 or 2 months without any disciplinary. But i have 27 days and i have a disciplinary. So my question really is, can they take into account the days i have doctors notes? i have NOT had any written warning about it. Only a meeting with one of the managers who said i had taken 9 days in the last 2 months. He did not mention high levels of absence or anything before the last 2 months. The formal meeting i have, they are taking into account from dec12 to nov13 which is 27 days. I am very confused and stressed to the point i cannot even work anymore.

Hi, I hope someone can help as the DWP have been as clear as mud on this. I had my last WCA on the 12/12/2012 and failed to get any points. I received a letter stating I couldn't re apply for ESA for 6 months from the 1/01/2013. I appealed which was heard on the 23/05/2013 where again I got no points. I made a new claim from the 1/06/2013 for ESA which is a 6 month gap. Today(20/06/2013) I receive a letter stating that I'm not entitled to ESA due to receiving no points in my 'recent' WCA. I'm now at a loss to do as after contacting the DWP the lady I spoke to was less than helpful simply advising me to apply for JSA and that she couldn't go into any details regarding my ESA. I can only assume they are going to push that I've tried to make another claim within 6 months, when I thought back my last payment for ESA after the failed WCA was the 11/01/2013 so I'm wondering if they are going to claim that the 6 months would have actually been from that date so my new claim should have been from the 11/06/2013. I'm at my wits end as this letter I received today seems to reset the 6 month counter from 18/06/2013. So I'm left with no money and suspended Housing benefit, If I appeal this decision what happens? I need some advice on how to proceed with this situation, thank you.

Long shot but I'll ask for some advicehere... I've recently applied for a dropped kerb and vehicle crossing. This was allabout to be approved by the council when they discovered the land has beendesignated as community trust land (I believe)and as such cannot be developed on. Now I can understand this if it was a park or other greenbelt land, but this isa 10 yard strip of land from my property to a busy road in a residential area.I've never seen anyone from the community use this land, although they do thepark just down the road. It's hardly appropriate for kids to play on. The council say they can't do anything. Is there anywhere I can appeal to havethis re-classified? Cheers

hello all, the company i work for give its employees 1 service days bonus for every 5 years worked. in my renumeration package letter in october 2012 it stated that i would now be entitled to a service bonus of 3 days pay as i have been there over 15 years. which is worth approx £360. however due to the retail downturn , the company informed all its employees in november 2012 that this would be suspended for 12 months. have i any grounds for complaint , as its regarded as a service bonus , even though it stated the bonus as part of my annual remuneration package.

Hi, New to the forum and looking for some advice with this situation that i've found myself in. I have a car that i use for track day events and i decided to buy some racing seats for it with the appropriate fitting kit for my car. I sent an email to the supplier to ask for advice on the type of fitting kit required to go with the seats that i wanted and he kindly told me what i needed and he would provide me a package deal. After purchasing the items and getting around to installing, it turns out that the fitting kit for my car is not a direct bolt on unit as i was sold upon. There are further modifications to be made that i was not made aware of that require metal fabrication. If that was known at the time then i would have save the £200+ in fitting kit costs and just had the seats fitted that was in the first place. What the hell was the need for a fitting kit then!? When i called the supplier i was told that when i purchased the fitting kit i would have been told this and no member of staff would forget to say this as it's a family business and they all know what they are doing. Hilarious! I was also told that the fitting kit could not be returned as per comments on their website. I explained that i spoke to a member of staff on the phone and never purchased through their website i called and went on their advice over the phone and via emals but they are still denying the return of the fitting kit. I want to keep the seats however. Attached are emails showing what's been going on. If anyone can help me with this it would be greatly appreciated as i've recently started my own business since being made redundant and my spare time is greatly tied up just now to go back and forward with the supplier. From: GSM Sport Seats Date: 21 March 2013 14:42:53 GMT To: colin Subject: Re: GSM Quick Contact Hi Thank you for your email. I have gone through the invoice and order: 13333 and realized the date of the order and delivery details. Just a few points I need to draw your attention towards: · The confirmation of parts not to be used is well outside our standard policy for returning items. · As per terms and conditions sub-frames and fitting equipment are non-returnable due to the safety nature of the product. Once ordered this are non-returnable straight away · We do allow for seat returns with the standard 15% returns charge as outlined in the welcome pack we send out but these are not the items which you want to return I have looked through the parts and they are non stocked items that we and the 2 UK Sparco distributors do not keep in stock. So they are special order only. For all the above reasons, the time scale until notification, the items in question, the terms and conditions section 1 and 2 and special order I would not be able to take those items back. But as a good will gesture any further products you may need I can provide a returning customer discount. This also applies to brakes. Kind Regards: Garreth Sleigh GSM Performance Sport Seats ---------------------------------------------------------------------- On Thu, Mar 21, 2013 at 8:52 AM, GSM Sport Seats wrote: Hi Thank you for your email I am running slightly behind on replies while my apprentice is off. However I will look into this and get back to you by the end of today. Kind Regards: Garreth Sleigh GSM Performance Sport Seats ---------------------------------------------------------------------- On Wed, Mar 20, 2013 at 9:33 PM, colin dorward wrote: Garreth As discussed early last week I wish to return the following as it was not required: 2 * Sparco side mounts £38.50 2 * Sparco runners £32.00 2 * Sparco Evo 6 frames £61.08 Please supply me with a customer returns number for refund purposes. Thanks Colin Date: Wed, 28 Nov 2012 09:09:04 +0000 Hi O.k for this set up you will need: 2 * Sparco Pro 2000 seats £372.00 2 * Sparco side mounts £38.50 2 * Sparco runners £32.00 2 * Sparco Evo 6 frames £61.08 This will allow the side mounted competition seats to fit using a base mounted vehicle specific mount. So we can do a full package price including delivery for £999.99 How's that? Kind Regards: Garreth Sleigh GSM Performance Sport Seats ---------------------------------------------------------------------- On Tue, Nov 27, 2012 at 11:17 PM Hi I am looking for a bundle price including delivery for 2x new Sparco Pro 2000 seats and rails to fit Mitsubishi lancer evolution 6. Kind regards Colin

Hi All, I'm new to the forum and happened to stumble upon it through Google. I used to have a Virgin MBNA Credit card with PPI. I had previously tired to make a PPI claim back in 2011 and was refused by MBNA because apparently PPI was added by my request to my account on the 7th of July 2005 (the date I actually applied for the card) and the signature I provided was an electronic one. On the 26th of July 2011 I received a letter from MBNA, confirming these facts. I begrudgingly accepted this and decided to move on. (I had in the meantime made a successful claim against Lloyds TSB using a company called 'Equity-Balance). Recently, through finding your forum (by chance!) I thought I would see if anybody in my situation had suffered a similar outcome. As it turns out...there are plenty! What seems to be apparent is that the PPI was preticked on applications pre September 2006. And most online applications wouldn't go further unless this option was ticked.... Where do I stand with this? Apparently I had 6 months to contest their decision (by letter to the ombudsmen) back in 2011...have I missed my chance? Or am I well within my rights to go back, with this fact and make a new claim? I had the card from July 2005 through to August 2012. How do I go about getting duplicates of every statement for the card? Any help/advice would be much appreciated!

I have been made bankrupt in my absence,having never had an SD,Petition,or declaration of bankruptcy served. Having discovered my status,due to a bank account being frozen,& being unable make a payment, I read a few "Bankrupt " tales on CAG where people had'nt been served & they suggested a starting point would be to go to the court where you were declared bankrupt & ask to see ALL the court papers relating to your case as the "litigant in person. I did this & the clerk said she couldnt let me see them without permission from a Judge, I wrote a note outlining my request, & was told it would be given to him when the opportunity arose. I called back to the court later the same day, to be told I could not see them & the matter would be dealt with later this month when I must attend court over the frozen bank account. How do I proceed to put together an application for anullment on proceedural grounds without these papers (or copies) & is it possible for me to insist on seeing them. How do I gain access to the papers

:?:Hi i am new to the forum. I recently had my claim for a ppi refund refused by the Halifax Building Society as it then was. My Claim was in relation to a morgage that ran from 1984 to 1999 for which i paid PPI insurance. Their assesment was "the policy was suitable for you" and they answered my points of complaint apart from the fact that i was unaware that it was not a fixed part of the morgage. :?:Is their any point in challenging their ruling, or am i wasting my time. Any advice would be welcome as i have never been involved in this kind of process

Arrived at Heathrow T5 - 4 of us in the group. Must have arrived about the 45 minute mark before departure. pushed it fine because of a 40 minute tube delay - unfortunately they don't compensate consequential loss and my insurer doesn't cover domestic flights. My watch was 47 and justification came when the check in desk said bag drop closed 50 minutes before! We had all checked in online and only 1 person needed to bag drop. so 3 of us could have gone through no problem, just one person could have stayed behind with checked baggage and took the hit for being 'late'. However, this was not permitted! We were all on one booking and were told we cannot split the booking that way. Obviously, panicking at this point, as facing paying for 4 people to get home - we were directed to the customer service desk. Couldn't have imagined worse customer service - just repeated we are late... etc. even though we were not late per se - just too late to bag drop. Anyway - the guy insisted nobody can travel on that flight. duty manager [name edited] (aka why are there 20 million unemployed people in europe and this guy has a job?) made a brief appearance to say he had made his mind up before meeting us and would be royally shafting us for every penny (paraphrased) then walked away mid conversation. arguments that we were on time (despite tube problems), it is christmas etc... ignored. anyway - they charged us almost £700 to fly on a short domestic flight at Christmas. no leniency whatsoever - only threats that we have to take the next flight or we will lose our return leg (even though we thought we booked two singles). with it being Christmas and family waiting for us; nuts were in a vice. my questions are these: Obviously they ignored my (professionally worded) complaint and i was wondering if it is possible when i take them to court (under EU denied boarding rules) that they are forced to show from their computer records when bag drop closed for the flight? Secondly, with which party does the burden of proof lie? is it on me to prove i was on time, or for them to prove i wasn't? clearly CCTV in the terminal would show we arrived well within the time to go with hand luggage, even if a minute or so too late to drop bags (which i deny anyway)? Thirdly, just in general, what are the chances of success in court? we cannot prove we arrived on time - it all relies on information they have - terminal CCTV, computer searches they made etc... thank you in advance for your opinions?

Hi all I'm new to the forum so bear with me, I'm very sorry if this is all rather long winded. I have a full time fixed term contract for one year with my current employer. This was due to terminate on 11th September 2012 but I was aware that my continued employment with the company was expected. So I requested a meeting 2 weeks ago to negotiate terms ( so that i would have my months notice if they were not accepted) Eventually, the meeting goes ahead, with a manager who is not my manager as stated in my contract, and the HR manager taking notes (I was told by HR that I had no right to accompaniment because it was an informal meeting) My proposal was a move to part time (28) hours, with a pro rata pay rise and I listed the following reasons Pay rise- would meet industry standard, I have gained experience, exceeded everything required of me, taken over training of two assistants and developed new techniques to increase my efficiency for the company. Part time hours- changes within the company and a new procedure that i implemented allow me to manage my workflow much better now, the training I have given my assistants will enable them to take over some of my tasks. But the manager just said no, he considered it a full time position, even though I had an answer for each of his "scenarios" and the fact is that he has little to no experience of what I do day to day. I even suggested a 3 month probationary period so that I could prove to them that it will work. I was told I had the options of either renewing the contract as is (no pay rise, no changes) or rejecting it. As a result I have had to refuse and am currently working my notice. My question is, can they refuse me outright like this, even though my proposal makes sense for the company and will not negatively affect it in any way? I have a feeling that they can, but I just wanted to check if there is anything I can do because it just seems so unfair. I feel like they are refusing to even give me a chance The people making the decision don't even understand my job so how can they judge better than me what it requires?!

Hi, Just over a year ago we bought an iPad 2 for my husband (I'd already got an iPad1). Earlier this year he tripped whilst walking down the steps and landed with his knee on the ipad, bending it and rendering it unusable. He rang the claims no. and was told it would be covered under accidental damage, and send it to the claims centre which he did. After two weeks he had heard nothing so rang the centre, only to be told that the claim was being denied due to the damage being excessive in relation to the reason for the damage. They returned the very bent iPad to us. We appealed, writing to the infamous Mr Perryment, who said he had investigated the claim and agreed that the damage was excessive, pointing us to the fine print which talks of non-accidental damage. I was particularly impressed by Mr Perryment's abilities, as we had the iPad during the entirety of his investigation. We sent a letter before action, which was responded to with the same reason - excessive damage in relation to reason for damage. We have not seen any evidence of tests/reports from Currys which explain what damage isn't excessive when a 16 stone man falls and lands on an ipad. So, we filed a claim and have now received a response which says that they intend to contest the claim and they require 28 days rather than 14 days to prepare the defence. Does anyone have any advice as to what we should do now?

I thought I had decent credit history. Got a loan for 20k from my bank 2 years ago and paid it off without a single default. Paid of a 40 k car within 2 years 3 years ago and never defaulted on a single payment. Have 2 credit cards with 20k limit and around 3k outstanding which I pay off a good amount every month. My income more then covers the £200 lease payment for the car I wanted. Only thing is I am not on the electrol roll from before 2009. Between 2002-2009 I worked abroad on and off and didn't see the point in voting. Now I have moved to a new house last summer so been at my new property for a year. My property residential history is 11 years at previous address and 1 year at new one. What could be causing Amex credit card and Car finance company to deny me credit? Checked my credit history and no negatives there although it does not show my Mortage on there but I read that banks sometimes pass on this info only if I start to default?