Yep that's the type of company they are. Have you written back to them advising that they haven't fulfilled your CCA request?

And there's the reason Welcome never reply in writing - they don't have staff capable enough to write letters in an official way. That letter they sent you was full of mis-typed words! You're very lucky, it does appear they don't have your agreement and therefore, they can't pursue this debt. Simples!

As Car said, this was in the media a lot when people were able to claim thousands from the banks. Now that it is in court and cases are on hold there is nothing new for the media to report until the outcome. MPs' expenses will die down soon as well.

You're ok then as you have proof of postage to them, it's their problem. You should send another letter reminding them of this and also letting them know that all your mail is recorded for proof of delivery. You should maybe add a charge of £2.00 for your letter for having to send another one to them.

Did you send it recorded?

As we've pointed out O2 will suit some people and Orange will suit others. I text a lot more than I call my friends and regularly go over 500 monthly texts; others may not. Some movie lovers may prefer Orange for Orange Weds and music lovers prefer O2 for priority tix, it's personal choice. Orange's network looks far better than O2's as well, so hopefully with their losing the exclusive deal they'll sort the network out.

Do you work for O2, because that is a silly comment. 500 texts is not enough for a lot of people, and yes, O2 have added a new 500 text bundle, bur again, 1000 texts may not be enough. It isn't for me, but luckily, I already have the unltd bolt-on; new customers won't have that option.

In Orange's favour, they do have an unlimited text bundle; O2 don't.

You're not going to send another £10 are you? Just tell them that they haven't fulfilled your previous request and you want more information within 2 weeks.

I can't believe it's been nearly 2 years since the first court hearing and we are still to wait for this to be sorted.

Sort code: 400250 Account Number: 61225669

My branch spouted the same thing, but the Compliance dept. gave me their bank details to pay by S/O. Funny that.

Well done! It's a pity you don't have a recorder to hear what he actually waffles on about before he realises he's talking to thin air.

I love it when someone shouts the truth to the investors. Their heads are in cloud cuckoo land. I suppose it's better than facing the truth about how much trouble Cattles are actually in.

That's good news

This is being challenged by me and a few others just now with the FOS. My case has been forwarded for consideration by an ombudsman at the moment, so we don't know for sure yet.

Capitalisation is interest, charges etc all lumped together. It's a way of trying to deceive the customer by making it hard to work out. You can and should reclaim the charges, asking them to prove the actual costs incurred by the company.

The BBC needs to change entirely. It needs to stop trying to compete with commercial broadcasters if it wishes to remain a public service, and a good start would be to stop trying to keep the big name stars with ludicrous salaries. Let them move to ITV, Channel 4 etc and showcase new talent instead. They should also scrap BBC 3 and 4, as it's mainly all rubbish they show anyway, and condense more good programming onto BBC 1 and 2.

Good luck tomorrow!

Sounds like Welcome are doing everything to save money, even keeping the lights switched off Whatever next?

I intend to take this further! The adjudicator even referred to WFS as a bank, since when? I've sent a quick email to let him know I am not happy with the report, considering it's been 6 months since I initially made the complaint, and that I would like them to look at the issue I complained about and not for a lecture about repaying WFS.

yep. may take some time, but it will happen

Welcome are finally getting what's coming to them - the dole queue!

Sorry, it's too small to read.

Well today I finally receive a response from the FOS regarding WFS adding interest onto the Acceptance Fee. Rather than clear things up, they've simply avoided the complaint and based their findings on my moral obligations to repay. I am appealing the decision and have pointed out that if their response was like that each time a person complained, there would be a lot of corrupt businesses taking advantage of consumers, something Cattles does extremely well already.