Business Account

[Arim77]

This maybe a stupid question but I was under the impression I can make a claim against the bank for my business account, however, I received a letter from BOS stating

"I would advise that I am declining your request to refund the charges, on the above grounds, and would also like to point out that business customers are not covered within the above act. I am very sorry you have felt the need to complain”.

Is this correct or are they taking the p**s and should I continue with a letter before action?

Any help would be welcome

[barracad]

would also like to point out that business customers are not covered within the above act.

 

Which Act are they referring to?

[fivelaws]

I'm 103% sure they are taking the pish.

 

Quite a few threads on here relate to people claiming charges on their business accounts.

 

The only potential problem would be if the account belonged to a Limited company, especially one that has been disolved, unless you owned 100% of the shares.

[gordonhall]

If you are running as a sole trader account, then you just need to put the claim in as yourself. If it is a limited company, then you (assuming you are director) need to write the letter, as director of the company.

 

Shouldn't be a problem, I've currently got one going through with the Abbey and they haven't told me I can't do it (just that they won't pay, but nothing new there then!!)

[Arim77]

thanks for all the comments - I'm a sole trader so I'm putting in a claim as it's for £535 - every little helps.

 

Cheers