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Is anyone after Intelligent Finance, they are the telephone arm of the Halifax

 

I can't sue them using Moneyclaim online as their address is in Scotland,

 

I seem to have spent every spare moment this week trying to get a reply from our local small claims court to see if I can do it through the post. They just don't answer the phone!!

 

Does anyone know anything usefull!!

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Thought you would be interested. I sent my prelim letter on the 6 june and by the 15 June they had coughed up the money they owed me. Admittedly only £60, two charges and one dating back to 2002, but they did acknowledge my "comments in respect to the charges" and appologised for falling short of "the high standard Intelligent Finance prides itself on delivering". So, the good news is, they do listen and will relent with pressure.

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I was only after £60 plus the court fee of £30 from iF, and they coughed up for that this morning.

 

They gave in at the same stage as First Direct, when the court thingy was sent.

 

Good luck every one

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So, the good news is, they do listen and will relent with pressure.
Well, I've got to the Court stage and they've acknowledged with intention to file a defence - so I hope you're right!!

 

Well done, though!

 

Mel.

Intelligent Finance charges ... £2515

First letter sent ...................... 12th April

Letter Before Action sent ....... 6th May

Response to letter 1 rec'd ...... 9th May (unsatisfactory)

Response to LBA ....................None

Court Claim filed ......................6th June - considered served on 11th June

Claim acknowledged ................13th June

SETTLED IN FULL ................... 22nd June!!!!!

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