Fraud Victims.

[minxyminx]

When someone has been a victim of fraud and the bank decides to reimberse the customer by recrediting the account, does that money come from the banks own revenues or are they covered by insurance?

[PhiltheBear]

When someone has been a victim of fraud and the bank decides to reimberse the customer by recrediting the account, does that money come from the banks own revenues or are they covered by insurance?

 

Their own revenues. There's no point in them insuring - they'd pay more in premiums than they'd recover.

[Trojan1401]

Basically banks will "self-insure" for losses up to a certain limit per event or aggregated amount. The larger banks (Global) will self insure to a lot higher figure than say a small provincial bulding society.

[JOSH_IOU]

I wonder what the banks self insured interest rate is.

[bella86]

I know that Abbey insure up to £30,000 per account. Anything above is not covered! Also wanted to air my anger in the fact fraud dept. is only open Mon -- Fri 9-5?? do people only commit fraud in these times???

 

i watched someones account be cleared out and couldnt say anything to the poor woman due to the FSA . she was in for a shock on monday morning :[

I couldnt report it untill then and i couldt advise a cust that there was fraudulent activity on the account either

[ppauls150]

Well i contacted several companies and asked to speak to their fraud dept as i have some information with regards to the accounts that they are inquiring about and were not mine and would like to talk to them to give them information on tracking down the right person on who set the accounts up. All i ever get is sorry we dont have telephone numbers to our fraud dept or they dont even have telephones or they wont speak to consumers who have been defrauded and so on and so on. How stupid is that, that you cant speak to anyone in relation to fraud at certain companies.