Vanquis card ;are you a victim or know someone who is ?

[Dennis Jackson-Flear]

I'm a victim of Vanquis. I wanted to pay off my Vanquis debt by getting another card from my bank and doing a balance transfer. Vanquis do not accept balance transfers or any payment from other CCs. Is there anyway round this? Has anyone else experienced the same problem? I have lengthened this reply by way more than 2 characters

 

 

 

 

 

 

Mikey P

 

Yes I am also a victim. I wanted to close my account and transfer my balance to another credit card, but I was told by a very rude customer service advisor that I was unable to do this. I owe £256.00 and thay are charging me this month £19.60. How can they charge so much without letting us know how much interest they are going to charg in the begining I owe £194.00 on another credit card and they are charging me £6.50 this month! what a difference!!

[Old Cogger]

Contact the Financial Services Authority for regulation on that subject, inform them of the correspondence/telephone answer to your transfer request from Vanquis, and look into the agreement T&Cs YOU MUST HAVE FOR THIS, SEE IF MENTION IS MADE. AS IF SO uNFAIR CONTRACTS COME TO MIND as a balance transfer is a cash payment to clear account regardless where it came from????

[citizenB]

Yes I am also a victim. I wanted to close my account and transfer my balance to another credit card, but I was told by a very rude customer service advisor that I was unable to do this. I owe £256.00 and thay are charging me this month £19.60. How can they charge so much without letting us know how much interest they are going to charg in the begining I owe £194.00 on another credit card and they are charging me £6.50 this month! what a difference!!

 

You should have been advised at the time of entering into the agreement, the rate of interest that would be applied to the account. Are you saying they didnt do this ?

[Old Cogger]

unfortunally they do let you know on opening the account, so maybe it is a case that the % rate = £s did not connect with your thoughts, i.e. converting say 34% to possibly £34.00 per annum per £100.00, be honest not many of us would initially.

 

I believe Cap one has gone up to say 27% in cases?