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Smile statements - experience and advice wnated!


karlkarl
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Hi,

 

Having phone Barclays successfully to obtain my old statements I thought I'd give Smile a go...

 

I have a total of 18 statements on their system (I closed my account in June 2005). For statements up until this time last year it's £2.50 each, the remainding ones will be charged at £10 per statement. The guy on the phone worked this out to be £142.50!

 

All this just for 18 sheets of paper!!

 

Am I eligible under the DPA to get these for free...or even cheaper? Would the letters in the library cover this?

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Yes you can make a DPA request for them.

 

However, the fact that you have asked this question makes me think that you haven't read the FAQs or the forum material.

 

Please go and do that and then come back here.

It is a lot of work anwering repetitious questions especially when we know that the answes are already posted - several time.

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  • 13 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Thread Locked

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at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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