This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

What's the best address to send the letters to please?

Hi, Having phone Barclays successfully to obtain my old statements I thought I'd give Smile a go... I have a total of 18 statements on their system (I closed my account in June 2005). For statements up until this time last year it's £2.50 each, the remainding ones will be charged at £10 per statement. The guy on the phone worked this out to be £142.50! All this just for 18 sheets of paper!! Am I eligible under the DPA to get these for free...or even cheaper? Would the letters in the library cover this?

Smegnoguk, Many thanks for that advice. Before I went to Uni I had an Additions account which I then changed to my Student Account. Sometime last year they changed it back to an Additions...I didn't know they were going to do this as they did not inform me!! I actually received my statements yesterday after I phoned Barclays and they could only send me the last 5 years of statements on the account number and sort-code I provided. To me this seems that my Student Account was the start of new account numbers etc and therefore I should have been informed of the change to an Additions account. Yes? I'll be straight on to Barclays! Great....more money to claim back! Thanks again and it's good to know I can claim this back too.

Smegnoguk, Many thanks for that advice. Before I went to Uni I had an Additions account which I then changed to my Student Account. Sometime last year they changed it back to an Additions...I didn't know they were going to do this as they did not inform me!! I actually received my statements yesterday after I phoned Barclays and they could only send me the last 5 years of statements on the account number and sort-code I provided. To me this seems that my Student Account was the start of new account numbers etc and therefore I should have been informed of the change to an Additions account. Yes? I'll be straight on to Barclays! Great....more money to claim back! Thanks again and it's good to know I can claim this back too.

Just thinking...surely Barclays are aware of their customers claiming money back from incurred charges? If so, why increase their charges? Any reasoning? Just a thought.....

Just thinking...surely Barclays are aware of their customers claiming money back from incurred charges? If so, why increase their charges? Any reasoning? Just a thought.....

Ahhh, that's what it's for! That makes it all the better. NOT! Having said that, I phoned Barclays today (08457 555 555) and requested an exhaustive list of all the charges I have incurred since February 2006. With no questions asked and a negligible fee (£5) they're posting it off soon. I can start the ball rolling soon!

Ahhh, that's what it's for! That makes it all the better. NOT! Having said that, I phoned Barclays today (08457 555 555) and requested an exhaustive list of all the charges I have incurred since February 2006. With no questions asked and a negligible fee (£5) they're posting it off soon. I can start the ball rolling soon!

I received a Barclays statement in the post this morning on which I had some charges deducted from my account. I'd like to point out that as of March 31st 2006 they will be increasing their charges!! Unpaid fee - is going up to £35 Paid referral fee - is going up to £30 I need to get my arse into gear and get what is rightfully mine back! $ years ago I changed my current account to a Student Account, however, in September 2005 my account reverted back to a Current Account. I didn't realise they were going to charge me £7.99 a month for the privalige of having an account with them. the subsequent £7.99 charges have taken me over my overdraft and they are now charging me an extra £25 (soon to be £30). I don't even use the account because I've been meaning to slowly pay off my overdraft, but since taking the £7.99 fee they made me go over the limit. It's from this group I've realised how sickening these banks are!

I received a Barclays statement in the post this morning on which I had some charges deducted from my account. I'd like to point out that as of March 31st 2006 they will be increasing their charges!! Unpaid fee - is going up to £35 Paid referral fee - is going up to £30 I need to get my arse into gear and get what is rightfully mine back! $ years ago I changed my current account to a Student Account, however, in September 2005 my account reverted back to a Current Account. I didn't realise they were going to charge me £7.99 a month for the privalige of having an account with them. the subsequent £7.99 charges have taken me over my overdraft and they are now charging me an extra £25 (soon to be £30). I don't even use the account because I've been meaning to slowly pay off my overdraft, but since taking the £7.99 fee they made me go over the limit. It's from this group I've realised how sickening these banks are!

Up until the middle of last year I had both a Smile account and an Egg card. I ended up getting my parents to bail me out due to the insane charges I was getting. I no longer have any statements or letters, but from what I gather I should still be able to get hold of these documents. As I no longer have an account with these organisations am I still possible to take action to get back what I rightfully deserve?