Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Northern Rock ** WON **


coppertop
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6176 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Coppertop

 

don't worry I an ahead of you and had the same responses, filled in the MCOL claimed judgement by default, then set aside now sent in my AQ, waiting for the courts to come back to me hopefully on monday.

 

then wait the next steps, so not too far away i hope

Link to post
Share on other sites

  • Replies 52
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 2 weeks later...

Just checked the Moneyclaim website, and found this message on my file. Just wondering, is this the normal thing you get - haven't heard anything in the post yet?

 

The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly.

You would think I was claiming millions - it's a grand total of £440 including court costs.

 

 

Link to post
Share on other sites

The court papers have now been transferred to my local county court. Northern Rock are saying that I have failed to particularise my alleged loss either adequately or at all, and they reserve the right to apply to the court to strike out the particulars of the claim. It says I am required to particularise the charges allegedly debited by the defendant (they already have a spreadsheet and I have sent one to the courts). Also they want to know how I consider the charges for services made by the defendant to be unlawful. This is all on the papers sent by the courts.

 

Anyone have any ideas/suggestions/help?

Link to post
Share on other sites

Update!!!!!!!!!

Letter from NR requesting further information (part 18 of the civil procedure rules). Quite honestly, aint got a clue what they are on about. When I submitted the MCOL I sent a further copy of the charges to NR at the same time as I sent one to the court, but unfortunately didn't send the rec delivery. After all, they already have at least 2 copies that I sent them.

 

Any ideas of what I'm supposed to say to them - within the 14 days deadline?

Link to post
Share on other sites

PLEASE HELP!!!!!!!!!

I have searched the site, but still struggling to see how to reply to the bank on my previous message. I have seen something on the following site, and was wondering if I'm on the right track.

 

CASE SUMMARY

(The case summary should include a chronological list of events (ie letters sent & received etc, date of claim, amendments etc - excluding without prejudice).

Link to post
Share on other sites

Okay - no worries, this is sheer intimidation. My advice, based on no legal training whatsoever, is as follows:

 

I have just checked in Litigation and your claim is around £300-£400, which is well below the Small Claims track limit. In Small Claims Track, Part 18 does not apply. I would therefore reply in the following terms, but in your own words:

 

a) You have no intention of responding to their Part 18 request.

b) As they are fully aware that under CPR 27.2(1), Part 18 does not apply to Small Claims track, you consider their request to be intimidatory, and it will be brought to the attention of the judge should the matter go to trial.

c) You understand that the FSA are investigating the tactics being used by Banks to intimidate customers who seek to reclaim unlawful charges - therefore you intend to bring this Part 18 request to their attention.

d) You have already provided them, and the court, with a detailed breakdown of the charges concerned - and they are fully aware of the legal arguments in relation to the claim.

 

However, I would enclose another copy of the spreadsheet.

 

That should cause them some discomfort.

 

 

 

 

 

 

Link to post
Share on other sites

i put in a CCA request on the 2/4/07 to northern rock requesting the origional credit aggreement and the origional default notice and any dead of assignment

i have only recieved the default notice dated 06 september 2005:( but it was not signed

i telephoned them saying i thought it had to be signed ie a copy of the origional (it has a cover letter stapled to it claiming to be the origional)

so they sent me a copy signed p.p by someone else so i telephoned again and was passed on to a manager

so the manager sent me an unsigned staped CERTIFIED COPY OF ORIGIONAL signed by him.

HOWEVER THIS IS DATED 6th SEPTEMBER 2005:? how can this be

i suspect forgery :) :) i now think i stand a good chance of getting the default removed.

Link to post
Share on other sites

I've decided flam147 that Northern Rock are definitely suspect!!!!!!!!!! If/when I win my case I might have great delight of closing my account, well, I may as well get in there before they do. :) Good luck with your case.

Link to post
Share on other sites

  • 2 weeks later...

hi i am in the same situation as you with northern rock and the letter ive got back is basically the charges applied to my current account do not represent any form of damages for breach of contract.they are simply the agreed charges for the service provided and they have acted entirely within the terms and conditions and as a result will not be refunding me any charges. I have asked for all the charges you have asked for can you help me on what to do please.

Link to post
Share on other sites

i would claim for the charges back following the procidures listed on this site good luck with your claim take them to court or the banking ombusmen (they will be charged £400)

Link to post
Share on other sites

Hi delta666, I've now received my court date - 10th July but I need to reply to the court within 07 days, answered paragraph 4 of the defence by giving further information.

 

In relation to each of the said charges, particularise which term or terms of the current account terms and conditions, agreed by the claimant (or other contractual document) is said to be unenforceable.

 

Northern Rock are pushing all the way, but I've gone too far now to pack in. It means I'm in for a sleepless weekend until I get a reply sorted. ANY HELP FROM ANYONE WOULD BE GRATELY APPRECIATED.

Link to post
Share on other sites

  • 2 weeks later...

Got a 'lovely' letter from Sarah Caldwell, the infamous legal assistant of Northern Rock, advising that as I have not given a sufficient answer to paragraph 4 she wants to exercise its case management powers and strike out the case. God, does this person want blood? I have given all the information I can but she wants more!!!!!!!! When it goes to court I hope that she is not there - I've decided I don't really like her - and I haven't even met her. Roll on 10th July.

Link to post
Share on other sites

  • 3 weeks later...

Stick to your guns pf149. There are times I nearly gave up these last few months due to the letters that Northern Rock sent. However, I stuck in and today we have come to an agreement. They offered £200 (was claiming £440) but I spoke to them today and they agreed £350. Means that I don't need to go to court :)

Link to post
Share on other sites

What letter did you receive after you sent the LBA?

Mine was kind of 'you haven't detailed enough what you are trying to do and why you are doing it', and quite frankly, I don't really know. I thought it would be simpler. I could always set up a small claim but if I threaten to take court action and it goes to court I will look stupid because I have no argument. ie I don't know the law etc.

What shall I do?

I can post both my letters on this thread for you to read if you like and maybe you or someone else could help me.

Link to post
Share on other sites

Hi pf149. You probably got the same letters as I did, but they are only trying to scare you off. They seem so intimidating, but don't give up. I thought that once I'd sent it to court that I'd get an offer. I was 2 days away from taking the court bundle to the courts as the court date was 10 July. When I did get an offer it was only for half of the amount. I actually rang them and came to an agreement over the telephone. The cheque was with me within 2 days. I was terrified about going to court as I don't know anything about law. If you want to post the letter on this thread I'll see what advise I can offer. Keep your chin up and don't give up - you'll win in the end. ;)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...