I have 2 basic bank accounts with a bank and i am on benifets.
i dont want to go into details of which bank at this stage.
1 account is overdrawn (100%) charges, the bank has now stoped access to these accounts other is in credit.
i cannot access a balance at a till. the automated telephone service just says nil. these accounts are not showing on online banking.i had small amount in which i needed over a weekend but i was not allowed access to unless i made an arrangement to pay the other amount.
i have now been charged unpaid item fee for direct debit that i could not put money in to cover, so that account is overdrawn now.
it is my understanding that this could be classed as blackmail, and if so no terms or condition in any contract is allowed to break the law.
any help would be very helpful.