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Using Financial Ombudsman


Nash_69
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There is a good reason why the banks say resolve your complaint through the ombudsman.

 

It is far more effective to claim through the courts, if you have charges to claim back, this is good place to start:

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

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  • 2 months later...

we used this gentleman starting Aug last year. He is totally overwelmed with work so he takes months. Then I'm afraid he comes up with sujections form the bank on what the money claimedcould be. Went from £75 to 31150 to £1300 and he thought it may be a good offer. Claiming £2600. WEe thanked him for his not to good efforts and are in court 8th May.

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