smesin v Nationwide

[GuidoT]

I would not worry too much, it will all sort itself out, left hand does not know what right hand is doing syndrome. You should get your settlement.

[redsue]

standard response - they always wait for you to sue them before you get your cash - you'll get your cash as soon as this week I would expect.

[wobbles]

I received exactly the same letter from nationwide but mine was dated 6th march 2007.

 

still no credits into my account though, which I find fanscinating because I can go online and transfer money from my nationwide account into another nationwide account instantly so why does it take them over 6 days.:-? :-?

[hp4020]

I have not received the letter, but my charges were refunded to my account yesterday, shown on my flexaccount online as " correction".

 

I also claimed for my court fee of £30 (MCOL) how does this get repaid ????

[hannah8686]

It should get repaid into yur account aswell, sometimes they stagger the payments so it may appear over the next few days.

 

when was your claim acknowledged etc/how long did they have left to defend. im in the moneyclaim queue and getting very impatient lol

[rightfullymine]

cool letter smesin..

well done enjoy spending whats rightfully yours

not long now

[carbonsa]

Hello.Im a newie - Im waiting patiently like Hannah and Eggopp.NW have until 25th. Patience!!!!

[hp4020]

I issued 26th February.

 

Received a letter this morning informing me that a correction had been applied and a refund of charges had been made, and that the MCOL fee would be refunded within 5 days.

 

Also told me that if I did not comply to the rules of my flex acount that they would issue 30 days warning of intention to close my account

[Nick SPX]

This OFT decision will mean nothing. They have to demonstrate that they are not overcharging. The only way they can do that is by divulging their costs which they won't do (cos it prolly doesn't even cost them £1).

 

The OFT cannot make a legal precedent. It can only provide it's opinion. Unless banks demonstrate what the real costs are, the claims will continue.....

 

Viva la Revolution !!

[hannah8686]

So i recieved a letter from nationwide today dated the 14th March. It said that they could not refund any charges as it would not be

 

'Treating customers fairly'

 

I find this funny as one of the FSA'a principles is around treating customers fairly. and the way that they refund charges after taking them to court certainly is not fair for all the others that give up on the 1st letter, or dont ask for them to be refunded.

 

 

So i phoned them, to enquire why i had rec'd this letter 3 weeks after filing a court claim against them.

 

They went on to say that they had 'No record of a claim' I then explained that they had as they had acknowledged on the 28th FEB so they must have.

 

They then went away and she came back to say she had found it.

 

She then explained that every time they get a customer take them to court, they acknowledge then the details basically take a while to be added onto a sprreadsheet by there administration dept. After that they become part of a 'refund' Queue. She then confirmed that the money would be in my mums account in the next few days.

 

So those who else are waiting, it wont be long!!!!

[mahharg]

Hi all & Smesin

 

Just got my ackowledgement sent today stating Nationwide (Mr Bacon) intend to defend in full I am presuming by reading other posts that this is another one of their letters before they submit their defence as "paid in full". Still they now have until 2nd April to submit defence so I better get up to speed on the AQ just in case.

 

 

from hannah8686

She then explained that every time they get a customer take them to court, they acknowledge then the details basically take a while to be added onto a sprreadsheet by there administration dept. After that they become part of a 'refund' Queue.

 

Well that is heart warming to know thanks hannah

[smesin]

I have just checked my Nationwide account and I have been paid in full as follows...

 

From my statement:

 

15 March Credit By Cash £50.00 (Court Fee)

 

16 March Correction £330.00 (Charges)

 

16 March Credit By Cash £65.61 (Interest)

 

Thanks for everyones input on this thread, you have all been a huge source of inspiration and motivation. Keep me updated with your progresses through this thread. Donation on its way...

 

Smesin

[carbonsa]

Smesin

Well done.

When did you receve your Acknowledgement of services. Did you have to fill in a AQ form?

[eggopp]

Well done smesin... its gotta be my turn really soon

[wobbles]

ive had a partial refund too:o :o £546.13 short of full claim but that will probably go in later.

 

I filed at court on 21st feb deemed to be served 24th feb they acknowledged on 1st march

[smesin]

Smesin

Well done.

When did you receve your Acknowledgement of services. Did you have to fill in a AQ form?

 

Sat 10th March (Post #70). I have not filled in an AQ form.

[smesin]

I know there are a few loose ends to tie up now with the court, etc. But i don't have to be pro-active anymore cause i've got my money. So any comments about tying things up would be appriciated...

[Poppy07]

Hi there, great informative thread!! Could someone please give me some advice? I have been through the process of claiming my charges back from nationwide, I am now at the court stage. I submitted a claim through mcol for £4K!!!, and received an Acknowledgement of Service today dated 14th March, stating that nw intend to defend the claim, and they now have 28 days from the date of service of the claim form to file a defence - does this mean 28 days from the 14th March? Plus what happens now do I just sit tight and wait?!!!

Thanks

 

This site is great and will definitely donate when I win!!!!!

[smesin]

does this mean 28 days from the 14th March? Plus what happens now do I just sit tight and wait??

 

No, I beleive that the 28 days is from when the claim was 'deemed to have been served'... see your court papers... Not 100% on this though.

 

Just sit tight and keep checking your account.... All the best.

 

Smesin

[GuidoT]

Smesin is 100% correct.

[Poppy07]

Thanks for your help, maybe I'll have my money soon then!!

[mahharg]

Hey smesin

 

Congratulations. When you are sure that you have everything you claimed give the court a ring or pop in there they will tell you what to do next. Apparently it is a simple process (said the lady in the court who happens to be claiming against her bank). I am right behind you and hope I will get mine soon. By the way how is the smoking going. once again congratulations

[smesin]

Hey smesin

 

Congratulations. When you are sure that you have everything you claimed give the court a ring or pop in there they will tell you what to do next. Apparently it is a simple process (said the lady in the court who happens to be claiming against her bank). I am right behind you and hope I will get mine soon. By the way how is the smoking going. once again congratulations

 

You will.. sit tight and keep us updated!! Smoking is going well- if you mean smoking as is having the occasional lapse hating myself, feeling crap, getting remotivated then lapsing again. Difficult at the moment.. but soldiering on!!!

 

All the best,

 

Smesin

[smesin]

Ok... I just rang the lady @ my county court to confirm what the process was for tying things up and she advised me to put in writing that i wished to withdraw proceedings against Nationwide as I have received full settlement... Which I did.... thought this might come in useful.

 

 

21st March 2007

 

 

Dear Sir/Madam,

 

R.E. CLAIM NUMBER: XXXXXXXX

 

Since receiving notice of an acknowledgement of service from Nationwide Building Society stating that they intended to defend the claim, I have received full settlement from them.

 

I therefore wish to withdraw any further proceedings regarding this claim.

 

 

Yours faithfully,

 

 

Smesin

[jmorgan120]

I claimed all interest fees back on behalf od my Daughter (£880). I had them refunded along with all of my charges exactly one week before I was due to appear in court. Ironically during the process I was charged £30 for a bounced cheque. I am starting court proceedings tomorrow (Monday 22nd April) inspired by my daughters result. I called Nationwides head office and tried to get through to them the futility of refusing my request to credit the money back into my account. If everything goes the same way as my last claim it is going to end up with them paying around £80 back into my account with court costs. I was told the policy basically is to do things the hard way. The point I am trying to make is that you will have to see it through to the end. The banks are hoping that you will cave in before it gets as far as a court case. Go for it. No matter how little the amount. Its not just about the money.