Workflow dynamics ANPR PCN - machine wouldn't accept reg - Eagles Meadow, Smithfield Road, Wrexham LL18 8DG

[craigten]

Hi all.
Last week I tried about five times to enter my reg in to the machine to pay my parking in a multi story carpark and it wouldn't recognise the reg -

 

I tried all the combinations that I could zero instead of 'O', etc)

 

. I vowed to look at doing it manually when I drove out but there were no people, it was all automated.

 

Today I received my £60 charge- I was going to phone them and explain but seem to recall hearing on here that you should post on here before contacting them?

 

 

Please can anyone advise is common sense will win the day here?

 

They will surely be CCTV and perhaps records of my repeated attempts to pay?

[craigten]

Brilliant, my friends. Thank you!!!

[craigten]

Craighten...you should know better!!

Shame on your thinking these are fines and must be appealed..

Hey, give me credit, I did post on here to check - it's not as if I paid the amount

 

 

1 Date of the infringement 7.4.23

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 12/4/23

 

3 Date received 14.4.23
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes
 

5 Is there any photographic evidence of the event? Yes
 

6 Have you appealed? [Y/N?] post up your appeal] No
 

Have you had a response? N/A
 

7 Who is the parking company? Workflow Dynamics Ltd

 

8. Where exactly [carpark name and town] Eagles meadow, smithfield road, Wrexham LL18 8DG

 

 

2023-04-12 WFD-DPM NTK.pdf

[craigten]

Have you contacted the shopping centre and informed them of the issue you had, and for them to cancel the invoice?

Only just seen this - brilliant idea. Thank you all. I will update you!!!

[craigten]

Update: Four unanswered emails to Josh Price sent......what now, guys?

[craigten]

Well now this has made my evening!!

What an email!!!

YES, I will do that as well as getting the shopping centre involved. Great stuff!

P.S. Re the emails

- I simply pressed -send again' so didn't alter any of it.

I am very tempted to get hold him him though....just to hear the excuse!!

 

Thanks, guys!!!

[craigten]

Just found a Joshua Price on LinkedIn who worked for Wrexham Council....attached

jpg2pdf.pdf

[craigten]

Oooops! Didn't think of that. Can't edit it....can mod delete, please? (Thought posting what is also on a public site would be OK?)

[craigten]

Thank you for that!
No personalised plate, just the standard. 
I think what annoys me more is that this may have happened to loads of people that day....or longer!!!

[craigten]

Hi all.
I will wait for any further correspondence from them and let you know what they say.....