Horizon - ANPR PCN - York Stadium Leisure Complex South Car Park. **Cancelled by Horizon**

[Andrew-P]

Hi

 

I have received a charge notice for this car park and where it does clearly show my car entering and leaving

 

 I do not recall seeing any signage informing me of a maximum time to stay or any other restrictions (as clearly visible in the nearby Vangarde Retail Park). 

 

For information all time there was in the nearby Hollywood Bowl which the car park serves and the Costa Coffee next to it.

 

A copy of the information received is enclosed.

 

Any information and advice would be greatly appreciated:

 

1 Date of the infringement  22nd January 2023

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 1st February 2023

 

3 Date received 7th February 2023
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No
 

5 Is there any photographic evidence of the event? Yes
 

6 Have you appealed? [Y/N?] post up your appeal] No

 

7 Who is the parking company? Horizon Parking

 

8. Where exactly [carpark name and town] York Stadium Leisure Complex, South Car Park, York

 

For either option, does it say which appeals body they operate under.  POPLA

 

Thanks in advance for your help.

 

A n d r e w 

Parking Charge.pdf

[Andrew-P]

Hi All,

 

Thanks for the messages.

 

There is apparently a 2 hour limit for match days but I saw no signage between the parking space and the bowling alley / crazy golf where i took my kids.  I apparently exceeded this inadvertently even though i had no idea there was a time limit.  No time was spent at the football match.  

 

@Nicky BoyI have read that on their website too but only after receiving the notice - I mean who reads a parking website before parking outside a bowling alley and cinema complex?  That can't be reasonable.  Also there were no stewards present whatsoever.

 

I am also curious how it would work if you went to see a film that was over 2 hours long - not uncommon!

 

 

Edited February 7, 2023 by Andrew-P

[Andrew-P]

Thanks again.

 

There was matchday signage in the Vangarde Retail Park clear as day but nothing that I saw suggesting there were any restrictions when driving in and parking and walking to the bowling alley and Costa.  I must admit I don't follow York City but if they are getting crowds that mean that parking enforcement then good for them as they have been through a lot over the years.

 

I am going to contact Hollywood Bowl and see what they say as they will want people to linger there as they will want people to stay there i.e. spend money 

 

 

[Andrew-P]

Well it is the car park right outside their front door and was built with their buildings so the obvious assumption is that they are attached (I doubt the car was more than 20m from their front door)

Edited February 8, 2023 by dx100uk
unnecessary previous post quote removed

[Andrew-P]

Thanks @lookinforinfo this is really useful.

 

For info everyone this is the car park....

 

 

Car Park.pdf

[Andrew-P]

Thanks again everyone - just to confirm:

• Don't appeal
• Don't contact them

Kindest regards and thanks

 

A n d r e w 

[Andrew-P]

Thanks again.

 

I did call Hollywood Bowl and they are not responsible and did not know who was - I will just wait to see what happens next

 

 

[Andrew-P]

@FTMDave Thanks again to you and everyone else for your help.

 

I am planning to send the following to GLL / Better (A charity!) to ask for the scammers to be called off:

 

Dear Sirs,

 

I am very disappointed that I, as registered keeper of a vehicle have received a ‘Parking Charge Notice’ from a company called Horizon Parking asking for payment of £85 because the car was in the York Stadium Leisure Complex South Car Park for a period of 2 hours 18 and there was apparently a time limit of 2 hours on the day (18^th January 2023).  I wish to point out the following:

• The time on site was spent visiting leisure facilities including the Hollywood Bowl not any football or sporting event (the occupants of the car did not know there was a match on)
• No signage was clearly visible on the entrance to the car park or the access from the parking to the bowling complex for which the car park serves (about 20m)
• Your website – which I visited only after visiting the site – states that stewards will be on site on matchdays when this was not the case
• The Parking Charge Notice sent on your behalf is not legally valid and will be contested if necessary

As such I am requesting that you arrange for the cancellation of the parking charge without delay due to the reasons above. 

 

I appreciate you can have issues with parking on matchdays but time limits need to be clear and for people such as those in the car who had no issue with following them even out of courtesy.

 

For the avoidance of doubt.  This message makes no statement or comment regarding the identity of the person driving the car only the registered keeper.

 

I look forward to your response.

 

Any thoughts on whether this is ok and suitably non-incriminating would be appreciated.

 

Thanks again.

 

A n d r e w 

 

[Andrew-P]

I have made the changes and sent the email - I wonder what they say

 

Thanks again for all the help.

[Andrew-P]

Good news today - got a letter from Horizon Parking saying that they were waiving the charge.

 

Not sure which of my emails did the job but I never actually contacted them directly.

 

Thanks once again for the help.