Mortgage advice given on unrecorded line

[theoldrouge]

Reading between the lines and please correct me if I’m wrong, it seems to me that the basis of your complaint is that you accepted a two year fix on a mortgage of £500,000 at a time when rates were around 2%on the basis of the advice received 
What you really wanted was a 5 year fix
Now of course rates are around 5-6%
so you would like to claim compensation for the difference in interest 
So you are looking at a claim of very approximately around £45,000 (3 years on £500000 at 3%)
if that is the case I would not be going anywhere near a court but would lodge a new written complaint with hsbc and then go to the ombudsman 
But first step would be a SAR to hsbc
 

just my take on a confusing thread

[theoldrouge]

So as advised before a new written complaint to hsbc about the poor advice that you feel that you received and then the fos if they disagree with you 
 

Certainly nothing to get involved in a serious court case about