1st Central saying name driver has 3 fault claims in one month which isn't right.

[unclebulgaria67]

Previous Insurers during the period concerned noted them on the Insurers database.

 

CUE & MIAFTR (mib.org.uk)

 

Claims and Underwriting Exchange (CUE)

CUE is a central database of motor, home and personal injury/industrial illness incidents reported to insurance companies which may or may not have given rise to a claim. Information held on CUE is a powerful weapon in the fight against fraud.

CUE was established in 1994 to help fight insurance fraud.  By enabling insurers to access details of incidents, it makes it harder to successfully commit claims fraud or misrepresent claims history.  Ultimately, this helps to keep down the cost of insurance for honest policyholders.

If you wish to find out what information is held about you on the CUE database, please complete a Subject Access Request form. Alternatively if you wish to contact us regarding a complaint, or any other query relating to these databases, please contact MIB on on 0345 1652803 (freephone) or at dataprotection@mib.org.uk.

[unclebulgaria67]

On a policy where you are named at this time, these claims are registered on the database, so this suggests a third party has contacted your Insurers at the time. Or someone at the Insurance company has entered the claims against your records in error or something dodgy has occurred. Not unknown for Insurance companies to experience claims being entered on records to enable payments to be made to someone or a company on a fraudulent basis.

[unclebulgaria67]

1st central are known to be rubbish, but they will have received the information from Insurers database, so not sure how they would get the wrong data.

 

It is possible your old Insurers did not tell you about the claims, as you had since closed the policy.

 

Suggest a call to Direct Line to ask whether any claims listed.

[unclebulgaria67]

Take it up with CUE database as advised previously. There will be concerns of where this erroneous data is coming from.

[unclebulgaria67]

Have you asked 1st Central to provide all the data they can obtain regarding these claims, including which Insurers reported the information?  The compliance officers at 1st Central could quite quickly obtain more information, as they could contact the CUE system administrators on your behalf, as you believe it to be erroneous and therefore have need to urgently challenge it.