British Airways denied claim

[Grablicht]

I tried Airhelp and got this answer:

 

After carefully checking your data, our team discovered that your British Airways flight to Frankfurt doesn’t qualify for compensation. We’re really sorry it’s turned out this way.

Here's what happened:

The disruption was caused by bad conditions at the airport Safety is a top priority in air travel, so when the conditions do not allow the aircraft to follow the original flight plan safely, it may be diverted. These situations include: Sudden storms or gusts of wind Wintery conditions or poor visibility Air traffic control restrictions Airport is at capacity Because these types of events are outside of the airline’s control, they’re considered to be extraordinary circumstances, and airlines aren’t required to pay compensation for them.

 

 

Next step would be to submit a claim.

[Grablicht]

Thanks for the info but this only works if what BA is claiming (bad weather) is true. According to Kyosanto who provided the weather report for that day at that time for LHR airport there was no bad weather. For me they are just claiming lies so that they don't have to pay me.

 

[Grablicht]

Kysanto I've already won against EVRi in SC court with the help of this forum. The whole afternoon I saw planes flying and the weather was fine. I remember because it was the exact same hour the queen died. 

 

BA already paid me this year because of a cancelled flight in spring..they don''t want to pay me again and tomorrow I'm flying BA again.

 

I will start the process

[Grablicht]

  

20 minutes ago, Kyosanto said:

Ahh wait, I didn't realize we have 2 posters. Are @Grablicht and @Nirkster the same person?

 

 

Ah sorry my bad Kyosanto. Didn't realise I had 2 different accounts

[Grablicht]

Nirkster,

thanks mod and sorry for the confusion