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- Watch Paula Vennells at the Post Office inquiry
  
  By NewsBot · Posted 2 hours ago
  
  View the full article
- Youth Employment UK responds to General Election announcement
  
  By NewsBot · Posted 5 hours ago
  
  Youth Employment UK's response to the announcement of the UK General Election on 4th Jujly 2024.View the full article
- New 5.5% loyalty savings rate from Nationwide - is this now Britain's best savings account?
  
  By NewsBot · Posted 9 hours ago
  
  Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
- Vets market faces competition probe amid cost concerns
  
  By NewsBot · Posted 13 hours ago
  
  The inquiry comes amid worries that there is lack of information available for pet owners.View the full article
- Nationwide reveals £100 Fairer Share bonus for customers again - will you qualify for June's payout?
  
  By NewsBot · Posted 13 hours ago
  
  Nationwide Building Society has announced it will pay out another 'Fairer Share' bonus this year after yet another set of bumper profits.View the full article
Our picks
- Datasearch Services Ltd/Michael Isaacs - fined for gaining pers details of debtors by using AI voice changing software to impersonate debtors to their debt owners
  
  NewsBot posted a topic in Debt Collection Agencies, June 21, 2023
  A former tracing agent pleaded guilty and was fined for illegally obtaining personal information to check if customers of a high street bank could repay their debts.View the full article
  
  0 replies
  Picked By
  dx100uk, June 21, 2023
- Rescue Mate delivered the wrong tyre and want me to pay for it
  
  Grablicht posted a topic in General Motoring Issues, June 6, 2023
  Rescue Mate delivered the wrong tire and want me to pay for it. https://www.consumeractiongroup.co.uk/topic/458849-rescue-mate-delivered-the-wrong-tire-and-want-me-to-pay-for-it/&do=findComment&comment=5215225
  
  6 replies
  Picked By
  Grablicht, June 6, 2023
- Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a topic in Student loans/SLC, June 16, 2022
  Erudio student loan deferment problems?. https://www.consumeractiongroup.co.uk/topic/454154-erudio-student-loan-deferment-problems/&do=findComment&comment=5191087
  
  20 replies
  Picked By
  Beingfleeced, June 5, 2023
- Post in Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
  
  Beingfleeced posted a post in a topic, June 5, 2023
  Just wanted to finalise this story by sharing that I’ve had my complaint to FOS upheld. It’s been an anxiety and anger fuelled time but worth it to win against this disgusting company.
  
  Initially it was not upheld because they stated it was my responsibility to update my address and Erudio did nothing wrong. But I added further comment and referred them to similar decisions where complaints had been upheld.
  
  The crucial element was that Erudio stopped sending deferment email reminders in 2021 and all those people who hadn’t updated their addresses did not remember to defer because everything was sent by post.
  
  FOS basically said that Erudio could and should have done more to contact me once the account went into arrears. They had my email address and phone number but didn’t use it. They stated that it is standard industry practice to trace a new address for people which they obviously didn’t attempt. Funny that once it was with Capquest, the phone calls were plentiful.
  
  Anyway, the decision hasn’t been published online yet but once there’s a link I’ll post it on this group. I realise we’ve only got another year or so for these particular loans but I hope I can help someone else by posting here.
  Picked By
  BankFodder, June 5, 2023
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