Permission to perform a credit check

[akrissify]

Hi

 

I wondered if you could help me, please.

 

My carer today spoke with my electricity company and asked to remove the pre-payment meters I have at my home. 

The electricity company asked to perform a credit check on myself.  I did not agree to the credit check and the electricity company did not ask me permission, only asking my Carer to give permission.

I believed there are strict rules about credit checks being performed and the company should have asked to speak to myself.

 

Can anyone please confirm if this is correct?

 

Thank you.

[dx100uk]

they would have to do it at some stage should you wish them removed.

it doesn't hurt you.

[Ethel Street]

I would have expected them to tell your carer that they needed you to come to phone and confirm they could speak to your carer about your account. So to that extent they were wrong. But as dx says, in practice they will not move you to a credit account without making a credit check on you. So if you refuse I'd expect you to have to saty on pre-payment.

 

So what are they doing now? Are they doing a credit check? Or are they doing nothing until you agree to a credit check?