It turns out that have been overpaying my rent for at least 5 years,

[Gary44]

Hi everyone,  Recently I did a financial statement for the CAB and it turns out that I have been overpaying my rent by £48 per month for at least 5 years.  I am on Housing benefit and have been paying £100 per month to cover the short fall in the benefit payment. I contacted my letting agent querying this and was told that my account is showing that I am just current in the amount I owe, not showing a credit balance as my calculations seem to show.

My rent is                £700 per calendar month  or          £8400 per year

Housing benefit     £594.08 x13 - 4 weekly payment   £7723.04 per year

My top up                £100 x12 calendar month              £1200 per year

                                                                                             £523.04 over payment per year

 

I think the maths is correct and I think this situation arose because a one point we were in rent arrears of about £1000 and agreed to clear the arrears by paying £100 a month rather than the £52 needed to cover the HB shortfall. We have continued to pay the £100 per month since that date. 

 

My question is how do I go about getting a break down of all payments to my agent and what to do if they refuse to cooperate.

 

Thanks in advance 

Gary44

[Gary44]

How do I transfer my post to the correct topic I think I posted this wrongly and am not in the right section  Sorry about this

Edited March 5, 2021 by Gary44
poor grammar

[BankFodder]

Start off by sending the letting agent and SAR and also one to the landlord. You can do that today