Tesco Bank - Credit Card Late & Over Limit Charges

[slick132]

Hi Ads,

 

Do you know how far back your person has statements for.

 

If they've incurred late or missed payment fees before Covid19, do they have statements so you could accurately list all penalty/admin fees paid in the last 6 years.

 

If they're going to challenge the balance, they may as well include all charges incurred in the last 6 years.

[slick132]

Ok, it sounds like you're saying there were no penalty/admin chages before July 2018.

 

If that's the case, we can help her reclaim the penalty/admin fees charged by Tesco bank which should reduce the balance or get her a refund, depending on the figures.

 

Do you (or YF) want to go ahead with reclaiming the charges.

 

 

[slick132]

Ok, first job is to list each and every late fee, over-limit fee, etc on to a spreadsheet.

 

Being honest, I'm not sure where the Site Spreadsheets are right now. In the past, we've advised reclaiming the charges plus compound interest but, in your case here, I suggest YF challenges the charges to get them withdrawn.

 

Let us know when the charges have been listed, showing date, type of fee, amounts and total.

[slick132]

Thanks DX.

 

Ads-uk - I suggest you use the 1st sheet which works out 8% Statutory Int on each charge.

 

This should be sent to the bank with an appropriate Reclaim letter in due course.

[slick132]

Thanks Ads,

 

I'm looking to find the Reclaim Letters we've used in the past, or their current equivalents.

 

You need them to write to the bank demanding that they withdraw the penalty/admin fees.

 

Bear with us while I do some searching .........

[slick132]

We're still working on this behind the scenes so hang on in there ...............

 

[slick132]

Hi Ads,

 

We haven't forgotten you and we're working on getting you the letter to send to the bank to reclaim the charges properly, and in writing.

 

Please wait for this and don't involve Resolver as they're unlikely to get the result YF deserves.

[slick132]

Hi Ads,

 

Here's an updated template so YF can try to reclaim the charges, or have them withdrawn to reduce the o/s balance - https://www.consumeractiongroup.co.uk/topic/422823-legal-reclaiming-credit-card-charges-informal-request/

 

 

Because the £12 charges are relatively recent and no higher than the limit set by the OFT in 2006, Andyorch has warned that the bank is not oblidged to refund or withdraw the charges.

 

Having said that, YF has nothing to lose in trying to get her balance reduced by reclaiming..

 

I suggest you use the letter to reclaim the full amount of each charge plus 8% interest as per the spreadsheet. When you open the spreadsheet again, it will auto-update the interest so print it out the day you date the letter and keep a copy of the printed spready with your copy reclaim letter.