Trader refusing to pay for repairs-Small Claims? ***Resolved***

[buyer-beware]

That's all right and very appreciated that you are so gracious about it.

 

If there is a fault in an item which amounts to a breach of contract then the retailer is responsible for all of the reasonable losses incurred – not only for the repair of the item

 

 

Not correct. If the retailers purchase invoice states the purchaser must bare all costs to return the car in the event of a statutory claim or rejection, then It’s written into the contract and the buyer has signed agreeing to those terms.

 

You need to know specifically what was written on the purchase invoice before making sweeping generalisations.

[FL2018]

Dear all,

I have not had a chance to get back to you all on the developments of this case. 

First, thanks to everyone who meaningfully contributed to my cause. I can tell you that if you believe you are correct and have the right attitude to fight for your rights, you will win in the end.

After me presenting my case, with the overwhelming evidence of wrongdoings by the dealer, including but not limited to outlines of their responsibilities under CRA2015, the documented lies (falsifying breakdown cover) and fake reviews, I have, after almost 3 months of back and forth recouped my monies I have spent on repairing the car ( c £900).

I recognize there are many honest dealers out there, who would have jumped straight on this issue from the beginning and made things right, however, this particular one in Birmingham was not planning on doing the right thing and has tried his hardest to deny my rightful claims.

In the end, they did not want to go to court, which i was fully prepared for and ended up compensating me for my expenses for the repairs. 

Another thing that has come out of this and I'd like you all to take notice, Autotrader reviews, certainly in my case, wasn't genuine ( in excess of 46).. be wary when reading the reviews on sites such as AT.

 

Thank you again.

 

 

[Andyorch]

Excellent news and well done.....many thanks for the update and conclusion.

I will amend your thread title to reflect the outcome...when I work out how to do it 

 

Regards

Andy

[FL2018]

17 minutes ago, Andyorch said:

Excellent news and well done.....many thanks for the update and conclusion.

I will amend your thread title to reflect the outcome...when I work out how to do it 

 

Regards

Andy

Thanks, Andy.