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Can you help ?

 

My daughter has been informed by our old next door neighbour that the current occupants of our old address have passed to them a Final Notice which was delivered to the address yesterday by an enforcement agent from Marstons.

 

 

It states that their client is Highways England.

 

The notice states that

"despite previous notices and attendances I shall attend to take control of goods and remove for sale by public auction"............ Balance due £425.50

 

My daughter left that address probably two years ago and I left about eighteen months ago.

Neither of us have received any other mail / notifications / phone calls or any such contact relating to this unknown issue.

 

 

I had mail forwarding for three months but received no related documents.

 

As it mentions Highways England I presume it relates to a traffic offence maybe ?

 

 

On checking my daughters vehicle documents

I can see that she has over looked the updating of the address on her vehicle log book, which would explain why they have approached that address.

 

Presumably there has been previous correspondence which has not been forwarded.

The notice although addressed to my daughter and sealed, has been opened so that the owner of my old address as well as my old next door neighbour have viewed this document prior to it reaching us.

 

Before we make contact with these people,

what should I be aware of and what are our rights regarding the final notice ?

 

Any help would be much appreciated. TIA

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Did a google search and highways England are responsible for dartford crossing. Was reading an article about people getting fines because the anpr camera got the reg wrong.

 

I'd contact highways England first to see what it relates to.

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The letter regards the very popular Dartford Crossing.

 

A word of warning......many times, it transpires that there are actually two penalty charge notices (one for the southbound crossing and another for the northbound crossing.). It's worth calling Dart Charge to make enquiries. Your daughter will need to provide them with her vehicle registration number. She needs to also ask for the date of the crossing.

 

The regulations provide for Highways England to send all notices to the address registered at DVLA. If your daughter has moved, then the statutory regulations provide that your daughter needs to submit an Out of Time witness statement with the Traffic Enforcement Centre. She will need forms TE7 and TE9.

 

You say that your daughter has not updated her address details with DVLA. She should make sure that she does so as soon as possible. Has she updated her driving licence?

 

Once she has spoken with Dart Charging, please post back and I can advise further.

 

PS: Once the Traffic Enforcement Centre process your daughter forms, bailiff enforcement will be placed 'on hold' for approx 6 weeks

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Spoke to Dart charges who confirmed the outstanding charge for last June. They gave me the date and ref. and told me to contact Traffic Enforcement centre. I have been online and printed off the two forms that you mentioned.

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Can I just make a couple of corrections here.

 

Firstly, it is Highways England that make the decision as to whether or not to accept a late witness statement. If Highways England advise the Traffic Enforcement Centre that they wish to OPPOSE the application, then....and only then will the TEC staff look over the application to see whether the rejection was right or wrong.

 

Secondly, very recent changes have been made regarding Out of Time witness statements which may well mean more being accepted. Presently, according to official figures approx 60% are rejected. From the vast amount of experience (over 12 years) that I have had with these applications, a high percentage of applications are rejected because they are poorly completed.

 

I would agree with you that failure to update address details can be a negative sign but should certainly not be a reason for not submitting the application

 

Lastly, I have never yet come across anyone being fined for failing to update their address on their V5C when they move. However, I have come across many bailiffs frightening debtors with such a claim.

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We have completed TE7 and TE9 forms and also added evidence of new address prior to date of offence. We were going to post but noticed we are able to email them which is obviously quicker. Is this wise or should we still post them?

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We have completed TE7 and TE9 forms and also added evidence of new address prior to date of offence. We were going to post but noticed we are able to email them which is obviously quicker. Is this wise or should we still post them?

 

Always email. Unfortunately, the 'cut off' time for processing of the applications is 4pm so the witness statements will not be processed now until tomorrow.

 

If you get the forms over this evening, they should be processed mid morning tomorrow and with any luck, Highways England should receive notification early afternoon.

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