Help with Wonga complaint

[kiki1314]

Hi

 

Hoping to get some advice on how to deal with complaining to Wonga about my payday loan that is still outstanding. I have tried to talk to them about a repayment option but I'm getting nowhere. I've seen on here some people had a good outcome after complaining. Is there a template I can use to complain that the loan was not affordable to me and I had to keep rolling it over? Or any advice the first step I should take? I've also got a loan with sunny if anyone can help with that also?

 

Thanks

[martin2006]

Hi OP, there are a couple of the team who specialise in this area, they will be along soon to help and advise.

Edited July 29, 2016 by fkofilee
Removed OP Name - UN Change Completed

[fkofilee]

Welcome To CAG - Unfortunately I am on night shift for the next couple of days so help maybe slow.

 

I d like to help and could probably help draft something. Please first check your PMs before anything.

Second of all could you please advise what the current situation is with Wonga?

& Sunny?

 

Do you have statements etc?

[kiki1314]

I owe Wonga £315 and sunny £430. I've recently become single and can't afford these loans now. I have seen that there is a form where they wrote off loans that have been rolled over constantly, could you point me in the direction of this type of "form" and what do you suggest I do? Thanks x

[fkofilee]

Hi Kiki... Its not that simple im afraid. Please ask the Companies concerned to provide full statements of ALL loans paid out to you along with payments and then bring here.

I will then advise.

[kiki1314]

Ok thanks, I will ask them for this and come back to you

[fkofilee]

Hi Kiki

 

Any update?