HSBC Packaged Account Fees

[albob222001]

Hi all.

 

Is there a time limit on attempting to reclaim packaged account fees?

 

I was charged for a packaged account with HSBC between November 2008 and December 2010.

 

 

They continued to charge the fee even when the account went into an unauthorised overdraft

and closed due to default in December 2010.

 

I believe I took the account having been told it would mean I could have an overdraft - which I never actually got.

It also provided breakdown cover but I do not drive.

I do not know what the other benefits were

- I was suffering from mental illness at the time.

 

The delay on me looking into this is due to my illness

- I only obtained statements at the end of April this year.

 

 

Over £350 of packaged fees, but most of them are over 6 years old.

 

Does a time bar apply?

[dx100uk]

I don't believe there are any time limits..

 

 

http://www.dailymail.co.uk/news/article-2547073/Backlash-rip-fee-paying-bank-accounts-Thousands-customers-complain-claims-widely-mis-sold.html

 

 

http://fca.org.uk/your-fca/documents/consultation-papers/fsa-cp12-17

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?459427-Reclaim-Packaged-Current-Accounts-Deal-Fees

[albob222001]

Thanks for providing the links, I'll read through those now.

 

I only raised this to HSBC recently so might be a while before I get a response, just had a generic acknowledgement at present. Want to be as prepared as possible for when they send an actual response.

[aggiebuggie]

Hi albob222001, I'd also like to see if I can be refunded the the fees I paid from 2005 to 2013. I never actually used any of the benefits they offered, and when I was opening the account I was pushed to choose Advance account, which cost me £12.99 a month.

Good luck with your case and let us know how it went.

[Andyorch]

Hi albob222001, I'd also like to see if I can be refunded the the fees I paid from 2005 to 2013. I never actually used any of the benefits they offered, and when I was opening the account I was pushed to choose Advance account, which cost me £12.99 a month.

Good luck with your case and let us know how it went.

 

Why not use our template and get the ball rolling aggie.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?459427-Reclaim-Packaged-Current-Accounts-Deal-Fees

 

Welcome to CAG

 

Regards

 

Andy

[aggiebuggie]

Hi Andy, I've read through the guidelines; looks like I may be able to claim on the grounds that I've not used the benefits included in my paid account and that the person offering me the account pushed me to agree. Hope I can get my money back, it'd be great to see if anyone is in similar situation and how they got on with their bank. Is it possible that different banks have different policies about refunding packaged accounts?

 

Thanks to anyone who can comment on my concerns!

[Andyorch]

I suppose that they will all have their different approaches aggie.....is yours also with HSBC ?

[aggiebuggie]

Yes, the account is with HSBC

[rs500man]

I currently have a a complaint with HSBC. They said they investigating and I've sent back the questionaire. Will post progress as I receive.....thanks