Ebuyer 5items ordered 4received

[Coolphil]

Hi im new to this i joined as im having problems with ebuyer.com i recently purchased items to build a pc however i did not receive one of them so i contacted ebuyer and they asked me to fill in a lost item form which they kept claiming was wrong however it wasnt so i filled it in the 3rd time and they have seemed to accept it however shortly after when i asked what situation is no reply over the last 13days ive sent 3messages without them responding i dont know where to take it from here any help ?

Thanks phil

Edited September 2, 2015 by Coolphil

[Old Cogger]

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Ebuyer (UK) Ltd, Howden, East Yorks, DN14 7UW

[Old Cogger]

Call Customer Services and ask to speak to Karen Evans if you're feeling you're not getting anywhere. She's the Customer Services Manager.

 

And as rightly mentioned, these forums are not really meant to be used for order related queries and/or complaints. Rules can be found here: http://forums.ebuyer.com/faq.php