Agency wont pay!!!

[shortwoman68]

My partner worked for any agency for one day in a role which was meant to be Forklift Driver, however this was not the role when he arrived there and when this was brought to the attention of the agency contact, he admitted that he did not know what the role entailed apart from it was some physical work and forklift but it was the other way round. The work was very physical and strenuous and he emailed the agency contact to inform them of this. He was asked if he would return and he said he would if a the role was Forklift Driver however could not return the next day as he was in pain when he returned home. The agency contact was emailed saying he could did not attend but he was very angry that he did not go to the job that day and said that it made them look incompentent. All this time the company had his documentation but has never asked for his pay details. When this was brought up through an email, the contact has not responded. My partner is entitled to his days pay regardless of how angry the agency is. What can he do?

[labrat]

oddly enough had the exact same problem years ago

 

ring, drop in and email until they give in, it took mine two months

[Conniff]

If they are refusing to respond to email, then send a letter by recorded delivery.

[shortwoman68]

Many thanks for all the advice!