car giant staff behaviour

[ritachaudhuri]

I recently bought a second hand car from car giant.

 

 

But I am so disgusted and stressed out by their attitude.

 

 

2 weeks ago I went to pick up my vauxhall car from them.

 

 

ist I was refused to go in as i did not have sales invoice

but when I paid over the phone nothing was issued neither was sent by email to prove,

 

 

after collecting the car found out car boot not opening.

 

 

asked me wait till car is repaired by their work shop but in the end agree to pay the cost if I take to the vauxhall garage .

 

 

nearly 3 weeks I have not had time to go the garage and take the hassle time to get it right.

 

 

then I was given only 1 set of key instead of 2 which was promised during sales and later sent the 2nd key by post.

 

 

I want the admin fee fee paid £98 to be returned.

 

 

please support my view

[oddjobbob]

Well... hang on a minute

 

 

They (rightly) didn't release the car until they were certain you had paid... if you were selling a car, would you let it go like this?

 

 

They have agreed to pay for the faulty boot lock to be repaired.

 

 

And you have your second key.

 

 

So I don't really see what your complaint is?