Prestige Finance - 2nd charge secured loan - going for home repo - help!

[dx100uk]

no that's fine

if you can click and see them

so can we

 

 

dx

[dx100uk]

I'd be working on the PPI and the charges

 

 

dx

[denysemarst1]

Thanks in that case you will be able to see them

[denysemarst1]

Hi Guys,

 

Had a bit of a nightmare over past couple of days, had to replace laptop and had trouble getting back onto the forum, all sorted now though

 

I have been preparting the spreadsheet re reclaim the PPI and charges and

 

 

I came across a document in their bundle CCA redemption report where they break down the charges,

 

 

I was grateful to see this but yet again on checking them they are incorrect

 

 

for example they are claiming for 16 litigation costs when in fact only 11 are showing on the annual statement,

 

 

they are claiming for 41 letters when they sent copies of around 300!

 

 

they are only charging once for sending an enquiry agent when they came a lot more than that and only stopped when I threatened harassment

 

 

they are charging for 15 enquiry fees of varying costs and I don't know what they are and can't find any explanation for them,

they cannot be the enquiry visits because the last charge made was in 2014 and the visits were stopped way before this.

 

 

The total charges they are claiming on this CCA are £6021.17

but they say the redemption figure as at 15/03/2015 is £9,602.57.

 

 

I have absolutely no idea what is going on with this stuff,

perhaps it was sent to confound and confuse me (it has succeeded !!!!)

 

 

why would the redemption figure be for 15/03/2015 when the loan has been fully repaid?

 

 

just the charges they are applying to court for.

 

 

Also I see on the notice of adjournment that the court has set aside 20 minutes to deal with this case,

I do not think that is going to be anywhere near the time needed to defend this one,

 

 

any suggestions gratefully received as usual :???: Denyse

[dx100uk]

forget how many of everything you 'know'

 

 

you can only reclaim what they have charged you from the statements.

yes you can reclaim the enquiry fees too

 

 

pop them in a spreadsheet.

 

 

id use the statint one

 

 

each one on a sep row

with its date and cost

 

 

This first spreadsheet is the latest version of the statutory interest calculator and is used for Single Premium PPI cases. It can also be used where rollover PPI is involved, i.e. a new loan re-financing a previous one and where PPI is included in one or more loans. It can also be used for S69 redress calculation on any sum, like on a closed/frozen interest PENALTY charges claim.

 

StatIntSheet v101.xls

 

This second spreadsheet is a compound interest calculator and can be used both for PPI claims and Charges Reclaims on Revolving Credit Accounts such as credit cards. Compound interest is not an award that fos will give in respect of PPI claims but it can be used in PPI cases that are pursued through the courts. It is the standard sheet that is also used for charges reclaims both on credit cards and loan accounts where interest in restitution is claimed.

 

CISheet v101.xls

 

 

I'm pretty dure you can use the CISHEET at their int rate

 

 

but for the minute use the stat int one.

 

 

open a sep copy to do the PPI.

 

 

and follow link 1 in my post above to work that out

 

 

dx

[denysemarst1]

just to get it right (sorry if I'm coming across as a bit stupid)

 

 

do I put on the spreadsheets the charges on this CCA doc?

because they only add up to £6021.17

yet they are claiming as you know over £9k but there doesn't seem any explanation I can see why they would do that,

 

 

they call it a redemption cost but to redeem what?

 

 

the loan is paid in full and they agree that this is the case.

 

 

I know the loan was finally repaid about three months after the end date

but given that they charged me PPI illegally and also I was out of work for over a year of this time

I don't think that is so bad really,

nevertheless they do so I suppose I will have to 'fight on' with this.

 

 

They have also charged interest on these charges so do I also put that on the spreadsheet?

 

Thanks anyway

 

Denyse

[denysemarst1]

There are a couple of documents I wanted to upload for advice but I don't seem to be able to do it this time, I have got a new laptop and don't know if that's the problem - I'll keep trying

[denysemarst1]

Grrrr I keep getting this when I try to upload but I'm doing exactly the same as before!!!!!

 

 

 

 

This page can’t be displayed

 

• Make sure that the web address http://done is correct.
  
• Look for the page with your search engine.
  
• Refresh the page in a few minutes.
  

[denysemarst1]

No doesn't look like it going to have any of it! keep getting same message,

 

 

I wanted to put them on because some of the items they have charged have stated a number of days,

 

 

but then the interest charge is way over the amount of days they have put on,

 

 

I really need to show this (as I'm probably not explaining it right) maybe I'll wait a little while or even try my old computer that might work.

[denysemarst1]

Hallelujah I've had to resort to my old laptop to do it, do not understand why though but at least I've managed to put something on

[denysemarst1]

As you will see on PF1 the enquiry charge is £34.50 but the interest is over £100 yet it say only 15 days next to the transaction.

[dx100uk]

if you want to upload docs you must attach them as a PDF..

 

 

HOW TO UPLOAD DOCUMENTS / IMAGES ON CAG IMMEDIATELY YOU DO NOT NEED 10 POSTS

.

IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAG

YOU MUST ensure that you REMOVE all Personal Information including Barcodes, Names, Addresses etc

.

ENSURE: To leave all Monetary Figures and Dates.

.

DO NOT USE A BIRO, PEN, SEE THRU TAPE OR LABELS TO EDIT THE INFORMATION

.

1. SCAN YOUR DOCUMENT

.

- Set your default scan page size to A4 less than 300 DPI (150 will do)

- Scan the required letters/agreements/sheets - as a picture (jpg) file

.

- Don't forget you can use a mobile phone or a digital camera too!!

.

- If you have multiple scans/pictures please put these into a WORD DOC first ensuring you have removed all Personal Information before converting to PDF.

if you dont have MSOFFICE, use openoffice its free and has a PDF converter.

- IPHONE ONLY: Take a picture and Convert to PDF via an APP

.

2. HOW TO EDIT (Remove Personal Information)

.

- Do this using MSPAINT.EXE or any Photo Editing program and ensure to save the document.

PLEASE TRY AND REFRAIN FROM POSTING FILES OF +1Mb in size

a single sheet of a4 should be about 50kb.

.

.

3. HOW TO CONVERT YOUR DOCUMENT TO PDF

.

- If you have OFFICE installed this has an installable PRINT to PDF option so use this and save as PDF.

- If you have PDF as an installed driver use this program and save as PDF.

.

OR Go to one of the many free online pdf converter websites:

.

- http://freejpgtopdf.com/

- http://www.convert-jpg-to-pdf.net/

- http://www.freepdfconvert.com/

- http://www.pdfmerge.com/

- http://www.primopdf.com/

.

PLEASE REMEMBER: It would be better to upload a Multi-page PDF rather than multiple Single PDFs.

.

4. BEFORE UPLOADING YOUR DOCUMENT ON CAG

.

- Logically Name your PDF File so Users know what it is. DO NOT NAME YOUR FILE USING BANK NAMES OR CAG IN THE TITLE

.

- For Example: Default Notice DDicon-MM-YYYY.

.

IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAG please ensure that you do a final check that all Personal Information including Barcodes, Names, Addresses etc. are REMOVED before carrying out the NEXT STEP

.

5. HOW TO UPLOAD YOUR DOCUMENT ON CAG

.

- In your Thread/Post open a new msg box here.

- Click 'Go Advanced' below the msg box.

- Click 'Manage Attachments' below that box.

- Click the 'Add Files' button on the top right.

- Click 'Select Files', navigate to your file(s) on your PC.

- Click 'Upload Files'.

.

- You DON’T have to put a link to the attachment in the msg box just upload it ……… JOB DONE

- You can click on your links to check them too!!

.

[dx100uk]

just use the spreadsheet I gave you and put the charges in as advised.

 

 

the sheet will take care of the added interest.

 

 

dx

[dx100uk]

can you scan up the agreement/PPI info please

 

 

tip put everything in a word document AFTER you redact things

the PDF the multipage word doc.

 

 

that way it one upload not several

 

 

dx

[dx100uk]

that statement is IMHO absolute bowlarks

 

 

how can litigation cost £2686.22!

[denysemarst1]

Well if you look at the first document I uploaded on 16/03 they put £768.19 as litigation costs,

then on 21/04 another £41.13 and then AGAIN on 13/05 they decide to put another £563.67 down to litigation,

 

 

I accept that they did take the matter to court once only,

 

 

so it looks like they did it twice within 2 months!!

 

 

I don't think that's even possible, and as the term litigation is associated with court proceedings

 

 

surely to insinuate that it has been presented before the court it has to be abuse of process???

[dx100uk]

its a secured loan

they will be in their T&C's

 

 

nothing says you cant , as others have, question a lenders T&C's in oneway or another about this situation

just like credit card charges.

 

 

I don't think they are allowed the add anything like interest to them mind!

 

 

and I wonder what the situation is as they were not successful either so the case failed?

 

 

dx

[denysemarst1]

STILL TRYING with the spread sheet,

 

 

I understand about listing things one by one

 

 

but not sure which part of the interest to put on or indeed how many days,

 

 

on the uploaded docs it shows all sorts of interest i.e. gross, credited, net, simple compound and on and on.

 

 

I do not consider myself to be under average intelligence

 

 

however I have never done anything like this before and that's why I am struggling

 

 

I hope you can bear with me on this,

 

 

it's probably an idiots guide I need

[dx100uk]

as post 80

try the statint sheet

you don't need their int rate for that.

 

 

sadly you cant 'directly' [by entering any interest figure levied on the sheet itself] any interest figure from the statements

 

 

dx

[denysemarst1]

Hi all.

 

Back again after a very busy time at work!

 

Now going to really try and complete the spreadsheet. Have been 'filing' all the stuff they sent in the SAR and have noticed quite a few things which just don't seem right. I have drafted a letter to them which I have attached, if there is anything I need to add or take out please feel free to advise. I will post the spreadsheet up before I send it, incidentally should this be sent to Prestige directly.

 

Thanks

 

Denyse

[denysemarst1]

Well found more stuff to ask so had to send another letter to them Maybe now they'll know what it feels like to be 'bombarded' with letters, difference is I'm not charging them £30 a time.

[denysemarst1]

Ha Ha, I think I am beginning to annoy them

 

 

Had an email back saying that due to new company policy they were unable to deal with anything by email,

 

 

I just replied and said good job I don't have to comply to your company policy then,

 

 

and I will continue to send communications in this way to avoid disputes of what has and has not been received,

 

 

the I just sent them another one. and I think I will do this now every time I want to contact them :thumb:

[denysemarst1]

What interest rate should I put on the spreadsheet, they quote 9.25% Flat Rate on their documentation, so shall I just use this as well?

[dx100uk]

should be ok

[denysemarst1]

This thing is getting increasingly complicated they have charged interest on some of the enquiry fees but not others?? They have charged something called simple interest on all the other charges for which I cannot find a rate, I have no idea if I am doing this right so I'll put up what I have done so far let me know if this is right.

 

Thank you

 

Denyse