Barclays turn down financial hardship application

[Klandestine]

Very clever, you thought you'd found a way to hide my posts without me knowing.

[Klandestine]

You've literally messed up every thread on which I have previously posted on though. Clear you inbox, let's discuss this via PM

[slick132]

We should point out to Gribzig that BankFodders post #20 was directed at a contributor who's unhelpful posts have been removed.

 

[gribzig]

We should point out to Gribzig that BankFodders post #20 was directed at a contributor who's unhelpful posts have been removed.

 

 

Thank you - it was certainly getting a little confusing and I found that particular contributor's posts very unhelpful. I also wonder about their motives given other posts they have put on here. I think, working through the helpful advice many of you have given, that the best course of action is to open a basic bank account, ask Barclays for their final response and pursue complaints with both the FOS and BCOBS. Still reading up on the latter.

[gribzig]

A quick update

 

 

- Barclays' final response is a flat 'no'

as, after completing their 'further investigations'

they say 'no new information has come to light.'

They also refer to charges I reclaimed before advising them of my current financial hardship.

 

Before I got their letter I had emailed them asking them to freeze interest and charges while I am disputing this

and citing the Office of Fair Trading Code of Guidance in which it states:

putting pressure on debtors or third parties is considered to be oppressive

This includes ignoring disputes about whether money is owed and refusing to freeze action if the debt is in dispute.

 

 

They have not responded to my email.

 

Where next?

[slick132]

Hi Griz,

 

Have you opened a new a/c as suggested, away from Barclays ?

 

You refer above to " ........ charges I reclaimed before advising them of my current financial hardship. " Can you please confirm that they have NOT refunded any charges in the past and that they're referring to you asking for a refund of charges in the present exchange of letters.