Akinika calling and sending letters for repaid DWP debt

[Jabo]

TL;DR

Akinika calling and sending letters about DWP debt that has been repaid.

Should I ignore, write and tell them to jog on, or contact DWP?

 

In 1999 I was temporarily homeless, and got a crisis loan for b&b, food e.t.c.

 

Was paying £10 a week back, then lost my job and was on jsa for ~6 weeks, they were taking a few quid a week out to repay the loan.

 

When I got another job, I started paying back £10 a week like before. Last payment was sometime in early 2000.

 

In late 2005, got a letter from DWP saying I still owed £82 and a bit of change. I did my sums and it seemed correct, so I sent a cheque.

 

March 2014, started getting letters from CCS saying I owed DWP £68 for a social fund debt.

 

 

First few went straight in the shredder, but after the 4th one I wrote back asking for proof. No more letters came.

 

4 days ago, got a call from Akinika. Refused to confirm any personal info as I didn't have a clue who they were.

 

Now I have a letter from them saying that I owe £68, at the top it says the debt is to CCS, but in the body it says the debt is to DWP.

 

They "intend to arrange a doorstep call by one of [their] home collection division and, with [my] agreement, discuss [my] outstanding account" and I have 72 hours to respond to the letter.

 

They can discuss anything they want with my doorstep, but I don't think it will be much help

 

I searched on here and read the akinika threads,

so I'm not actually expecting anybody to roll up, and I know I did right by not discussing it on the phone,

but what should my next step be?

 

Do I write back? Contact DWP for clarification? Ignore altogether?

 

I not only want to resolve the situation, but also find out why DWP passed my info to these mouth-breathers without contacting me first.

 

I should point out that I have absolutely no records of either the original loan, or any repayments. I actually did have, but lost everything in the floods last year.

No point getting historical bank statements either as I made all the payments at the jobcentre office, except that last cheque, but AFAIK because that was more than 6 years ago, the bank wont be able to provide that info.

[dx100uk]

moved to the benefits forum.

 

 

yes

 

 

Contact DWP for clarification

 

 

even SAR them - its free

 

 

totally ignore the powerless DCA

 

 

 

 

dx