@o2 O2 New Agreements

[fkofilee]

I think this is important so can the admins please sticky this...

Good Morning All

 

I have some important information you will need to know concerning O2 and their new plans for Pay Monthly including a handset.

 

As most of you know we tireless go on saying how a Mobile Phone contract is a "Utilities Agreement" and how it doesn't fall in with the remit of the Consumer Credit Act.

 

O2 however have managed to wing it so that the Agreement does fall under the Consumer Credit Act or rather Part of it does and you'll now be required to sign 2 agreements upon going with them for their new Tariffs.

 

One is the agreement which is for your Airtime. The other is a Consumer Credit Agreement for the Phone.

 

Please remember this if you default as you may end up having 2 entries on your credit file from what O2 have advised me. Also when dealing with DCAs, make sure you have it CLEAR that if the account is transferred to them, not to fob you off saying it isn't regulated by the Consumer Credit Act because in this case... IT NOW IS!!! (If the balance is made up of the Phone etc) ( I have also heard cases of O2 lumping the debts together, this is unlawful and shouldnt be done...)

 

Any queries, let me know.

[BRIGADIER2JCS]

I think this is important so can the admins please sticky this...

 

 

Any queries, let me know.

 

 

Tesco have been doing this for some time (O2 provide Tesco Mobile service) I have just taken a new phone account with Tesco, CCA 1974/2006 (as mended agreement) to purchase the phone over 18 months and an 18 month service contract for calls/texts/data.

 

 

Excellent idea imo and will simplify the mobile phone accounts and reduce complaints and arguments.

 

 

Very good deals available" Mine Samsung phone 500 minutes 5000 texts and 500 data £9.00 pcm plus £6 for a top of the range phone on a regulated agreement + free tablet.

[fkofilee]

I agree and im not trying to make Tesco / O2 look bad here... On the contrary i agree an amazing idea.

Its more a warning thats all

[ims21]

Details here...

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?425080-O2-New-Agreements-Falling-Under-The-Consumer-Credit-Act&p=4539035#post4539035

[fkofilee]

Thank you IMS... I think its important to know and make people aware off