capital resolve

[dolly100]

hi could someone please advise..i had an email from capital resolve yesterday saying that they have booked an appointment to visit my house next week..i have had 2 other emails in the last week just stating that i need to contact them with a ref number no info on why they contacting me..my only question is will they come to my house???

[renegadeimp]

Send them the doorstep letter, and ignore them. Capital resolve is a new trick that CFO Are doing. Basically they say they can clear your loan by giving you a consolidation loan if you give them your bank details. The second they have your bank details, they decline you, because there never was any loan, then they proceed to completely clean out your bank account.

 

If anyone does come from their offices ( very unlikely), then simply tell them to leave immediately, or you will call the police and have them removed. Dont get into any further conversation with them, simply close the door and walk into the back of the house, or just walk away so you dont have to hear their inane drivel.

[dolly100]

ok thanks for that...i have never had a loan with cfo though also where do i find the doorstep letter again thank you for the advice

[renegadeimp]

If youve never had a loan, then you need to get a formal complaint in for them coming to your house and harassing you. As well as demanding to know why they want to come to your house in the first place.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387366-Harassment-amp-Threat-of-Doorstep-Visit-(update-21.04.2014)

[oleg]

Correction to post #2. Capital Resolve are not C F O . They are part of First Credit group and have been using this name for about 3 years.

[renegadeimp]

Hmm. CFO use that resolve name too as well as other resolve names. In any case, you can tell them to bugger off whatever their name is.

[dolly100]

well never heard of the second one either...have emailed them the template letter along with this

 

dear sir/madam

 

after reading your last few emails that you have sent i dont understand what it is you want the only thing you ask for is that i ring your office and quote a ref number..i will not be phoning your office and any future communication can be done in writing via email.the ref number you leave is ******

 

many thanks

Edited May 10, 2014 by dolly100
personal details

[dolly100]

just had a reply to the 2 emails i sent this company how nice of them this is it

 

Dear dolly

 

If you have noted the repeat attempts to contact you why didn't just just call us back to try and resolve this situation? Please call us today on 01386 425400 to discuss an outstanding debt owed to Credit on Demand for a payday loan you had from them.

 

 

Regards

 

Richard Edwards

 

 

 

 

 

at least i now know what its for

[renegadeimp]

Wow. Time to report them. That is very unprofessional and theyre trying to blwme you for them harassing you.

[dolly100]

who am i complaining to is it the oft?? also i asked them for the contract that i should have signed..they have sent me a pre contract and said that my signature is all over it..i cant find it though

[renegadeimp]

It would be the FCA now.