@scottishhydro Economy 7 meter readings the wrong way round!

[blharry]

Hi All,

 

I recently noticed that my economy 7 meter readings are the wrong way round

e.g. my night time reading is the day and vice versa.

 

If corrected this means i will owe around £1000!

 

I have been entering my own reading online for 3-4 years now and believe i must have somehow switched the reading

when they were both similar although im not sure.

 

Is this solely my fault?

 

someone comes round every 6 months or so and checks my reading shouldnt they have noticed?

 

Thanks in advance

[dx100uk]

yes they should have noticed.

 

whos the supplier

 

dx

[dx100uk]

ah sorry I see its Scottish hydro

 

dx

[BankFodder]

Can you just clarify please - is it that the meter has been incorrectly installed or is it that you have read the meter incorrectly.

 

Installing meters the wrong way round is not uncommon

[blharry]

Can you just clarify please - is it that the meter has been incorrectly installed or is it that you have read the meter incorrectly.

 

Installing meters the wrong way round is not uncommon

 

 

I believe the meter has been installed correctly. How could it have been installed incorrectly? It looks like an error on my behalf but im not 100% sure.

[mattlamb]

The supplier may have got mixed up when the meter was changed / when you moved to your current supplier / moved into your home.

 

Are the numbers displayed in a digital format on your meter, or not?

 

Is there a number beside the readings (eg 1 and then 2). Often, suppliers get mixed up as to which is the day reading and which is the night.

[rebel11]

Hi blharry

 

Here's some info:-

 

http://www.energy-uk.org.uk/component/jdownloads/finish/43-code-of-practice-for-accurate-bills/412-the-code-of-practice-for-accurate-bills-back-billing-for-domestic-customers.html

 

If you want to check when they physically called to check the meter, you can send them a SAR request, it will cost £10, they have 40 days to respond. They will send you data for the last 6 years.

[nottslad]

First step would be to take a read, boil a kettle or something then take another read, that will establish which rate is which.

 

I believe that it should fall under the billing code so the most you would have to pay would be 12 months worth of catch-up charges.

 

Do you use the economy 7 to it's potential i.e. do you have storage heaters? if not it might be worth having a single rate tariff