Looking for others who have had problems with Newlyns for a scheduled meeting with them

[aggrieved1]

Firstly a big thank you to all who post on this forum. I have been a lurker for a while garnering information which has helped me win my case against the over charging by Newlyn bailiffs.

 

My story is below, but I am looking for information from others (particularly where Newlyn have been involved with council tax collection) as I have a meeting with my Council's Head of Council Tax, myself and a representative from Newlyn's Client Management Team to attend following and I quote 'the grave concerns that the Head of Council Tax has' and would like me to raise the issues directly with Newlyn.

 

As you'll see I have more than enough to 'bang them to rights' but if others have similar stories I'd love to see them wriggle in their seats a little bit more!

 

To cut a long story short in the first instance we ended up in the position where we owed £300.00 to the council and couldn't pay. Obviously they applied and got the Liability order and instructed Newlyn accordingly. No arguments so far.

 

Next thing we know... Newlyn's added the best part of £400.00 in fees for- two visits, a levy fee, and attendance to remove fee, a Sch 5 Head H fee... all without any correspondence or visits. (My wife is full time at home with our children so would have known if they had attended).

 

I phoned and challenged these fees and Newlyn claimed of course to have levied on a vehicle and claim to have left paperwork accordingly. (They hadn't.) I ask them to quote the vehicle registration number as in any event our vehicle is on Hire Purchase and I explain that they can't levy on vehicles on HP etc. etc. They quoted me a registration number, not belonging to me, but during subsequent investigations this vehicle does not even exist!

 

I put all of this in writing, demanding a copy of the levy etc. and eventually am told that the vehicle levy was correct but to resolve my complaint they'll drop the levy fee. (Note: still not supplying a copy of the levy or evidence of their visits.)

 

More letters backwards and forwards... including in one of them they claim in black and white they are allowed to levy on Hire Purchase vehicles where the burden of ownership is with the debtor!

 

Eventually I demand very clearly a copy of the levy and proof of visit and they write back that they are right, everything was done correctly but there has been a 'system error' and they cannot supply copies of the paperwork, surprise, surprise.

 

I have sent copies of all correspondence to the council and my local MP highlighting all of the untruths and outright lies that Newlyn have told and, in the Council and my local MP's defense they are so concerned they have arranged a meeting with me, the council and Newlyn to discuss these issues hence my request for information, whilst at the same time pulling back the account from Newlyn and writing off all fees applied therein.

 

There are many other points that Newlyn have lied about in plain black and white and given enough interest I'll be more than happy to upload all the correspondence appropriate.... but as per my original request I would love nothing more than to sit down with the rep from Newlyn and present him or her with a great big file of complaints!

 

Look forward to your comments and thoughts.

[ploddertom]

Not Coventry City Council I hope.

[aggrieved1]

Hi Ploddertom...

On this occasion not Coventry, although I have read with great interest some of the articles in relation to Coventry as similar tactics appear to have been used there in the past.

[Pepe2004]

harrow council