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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lose your home lose your kids


what is a home
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hi all

just a quick update , too knackered to go into much detail

head and heart went PoP . ended up back in the dark woods of the mind for a fair while .

the council gave us a deadline to decide . move to the flat or be evicted etc . this expired yesterday .

I said yes , through lack of time and knowledge and duty to keep my family safe.

I didn't sleep a wink last night and started today with more defensive vigour .

I believe that our case is muddied waters. my "new" mission is to clear those waters to allow our truth to be seen . The council , as you know , have not answered any of our questions . only stated current legislation at us. even when asked by our solicitor about ANY of our points , they ignore.

my next action over this weekend is to go through all of the data files again and create a nice short summary of facts dates and events. I believe that this will create a clearly stronger case in our favour and expose us less to the 50/50 odds of a judges discretional bias . I intend to run this by the solicitor again on Monday (we already said goodbye ..time to say hello again so soon! ) and if she agrees that the clarity of the case is clearer and improves our chances then ,,

the fight in the court is on! I think ?! maybe ...

 

 

I shall put up a summary for here when I have done it to try to help clear any confusing points that may have come up.

 

 

x

 

 

I have found a tag thing here is mine....

"The right to housing is not about a roof anywhere, at any cost, without any social ties. It is not about reshuffling people according to a snapshot of the number of bedrooms at a given night.

It is about enabling environments for people to maintain their family and community bonds, their local schools, work places and health services allowing them to exercise all other rights, like education, work, food or health."

remarks by UN Special Rapporteur on adequate housing,

Rachel Rolnik

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As Desperate Daniella says, How did you get on What is a Home ?

I don't know if you looked at my link on post #50 but the relevant part of it is this ::

Introductory Tenancies for new tenants

 

These were created by the Housing Act 1996. They are tenancies which can be granted by a local authority or housing action trust. However, the local authority must have "elected" to operate the introductory tenancy in it's district, in which case it will apply to all it's future lettings to new tenants.

The tenancy does not become "permanent" until 12 months after it starts. If at any time before this 12 month period ends the tenant misbehaves the local authority / housing action trust can get possession.

 

I have just checked my Tenancy Agreement and it states exactly this on it and as 1 year has just passed on mine today I intend to contact my local council and confirm that I am now a "Permanent Tenant". In fact I am about to have another full read through it, because I am sure I saw a sentence that stated "provide the house for life at the agreed rent" which would even put a different slant on the "bedroom tax".

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