@britishgashelp past due DCA and BG default - but i paid E.ON as i had switched!!

[SteveZ]

Hi folks.

 

First post here, as there was a similar thread to mine, but no follow up to it.

 

I received a letter from Past Due Credit Solutions regarding an old gas bill (about 4 years old) from a property I used to live at.

 

I sent off the prove it letter, and today received a response saying the account would be placed on hold for 28 days etc.

 

They have asked me:

We would ask if you can confirm the following: (for data protection)

• The connection you have to the above supply address (previous address)
  

 

Before I moved into the property, I switched from my current supplier so they could take over the new house. So, instead of British Gas, it was E:On I was paying my bills to, but BG didn't seem to be aware of this.

 

BG have issued a default on my credit file because of this, and obviously I would like to get it removed.

 

Will Past Due be able to get the default removed, or will I have to contact BG?

 

Also, what response should I send over to PDCS?

 

Thanks in advance

[dx100uk]

If british gas has not issued you with a bill in the last 12mts

[and even then, they can only claim you owe the previous 12mts usage - so nothing! as per the industry billing regulation]

 

PDCS can safely be ignored.

 

they have these wonderful phishing letters

that they use to spoof people into paying up on old utils bill

when no actual debt even now exists.

 

they think because its a priority service utility

it gives then some kind of magic powers

- it does not!!

 

the issue here is the one of the default.

 

you need to contact BG

and get them to ack that you paid E.ON

as you had already switched

and to remove the WHOLE ACCOUNT

not just the default.

 

if this has caused you any increased int rates or credit refusal

you should also be seeking compensation

 

typically £1000 per wrong entry

and any comp for damage it has caused you.

with regard to credit since they placed it.

 

dx