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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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saint-luco v natwest **WON**


saint-luco
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no not panicking really, i think they call it "having a controlled breakdown" just wonder if i should phone the court tomorrow to see if cloppits have replied, or leave it for the full 28 days

luco

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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on the notice of issue it says 14 days to acknowledge, then lists all the possibilities the last one says. " not reply at all. you mayask the court to enter judgement. so its there in black and white tomorrow i phone the court, dont i ??

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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well. i have just phoned the court, clumpheads have acknowkedged & intend to defend.. did i expect any different. ah well back to the threads

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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  • 2 weeks later...

todat received defence from clumpitts think its pretty standard, but will let you all check it out just to make sure

This Defence is filed and served without prejudice to the Defendant's case that the

Particulars of Claim do not disclose reasonable grounds for bringing a claim

against the Claimant to recover the bank charges (and interest thereon) referred

to in the Particulars of Claim or any other sum(s). In the event that the Claim is not

properly particularised then the Defendant will apply to strike out the claim and/or

for summary judgement in respect of the same.

On allocation the Defendant invites the Court to direct that there be a case

management conference in order for the Court to consider the making of

appropriate orders to give the Claimant the opportunity to properly particularise his

claim.

No admissions are made as to what charges have been debited to the Claimant's

bank account.

In relation to the allegation that the contractual provisions pursuant to which the

charges have been applied are unenforceable by virtue of the Unfair Contract

Terms Act 1977 ("UCTA 1977") and/or the Unfair Contract Terms in Consumer

(a) the section(s) of The Unfair Contract Terms Act 1977 ("UCTA 1977");

(b) the regulations of The Unfair Contract Terms in Consumer Regulations

1999 ("the Regulations"); and © the principles of common law relied upon

by the Claimant in alleging that the contractual provision(s) referred to are

unenforceable; and

the contractual provision(s) that the Claimant alleges are invalid by

reference to UCTA 1977 and/or the Regulations.

Until such time as these sections/regulations/provisions are identified the Defendant cannot plead to the allegation referred to in paragraph 6 above. The Defendant therefore reserves its right to plead further to the allegation once (and if) the Claimant identifies the relevant contractual information.

5. Save as hereinbefore appears the Defendant joins issue with the Claimant on the claim(s) and denies that it is liable to the Claimant as alleged or at all.

any thoughts will be welcome

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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saint-luco

 

And

 

NatWest BANK LTD

 

 

PARTICULARS OF CLAIM

 

 

1. The Claimant [has] an account ******** with the Defendant which was opened on 22/01/2002

 

2. During the period in which the Account has been operating the Defendant debited numerous charges to the Account in respect of purported breaches of contract on the part of the Claimant and also charged interest on the charges once applied. The Claimant understands that the Defendant contends that the charges were debited in accordance with the terms of the contract between itself and the Claimant.

 

3. A list of the charges applied is attached to these particulars of claim.

 

4. The Claimant contends that:

 

a) The charges debited to the Account are punitive in nature; are not a genuine pre-estimate of cost incurred by the Defendant; exceed any alleged actual loss to the Defendant in respect of any breaches of contract on the part of the Claimant; and are not intended to represent or related to any alleged actual loss, but instead unduly enrich the Defendant which exercises the contractual term in respect of such charges with a view to profit.

 

b) The contractual provision that permits the Defendant to levy such charges is unenforceable by virtue of the Unfair Contract Terms in Consumer Contracts Regulations (1999), the Unfair Contract Terms Act 1977 and the common law.

 

5. Accordingly the Claimant claims:

 

a) the return of the amounts debited in respect of charges in the sum of £ 4274 and any interest charged thereon;

 

 

b) Court costs;

 

c) Interest pursuant to section 69 County Courts Act as set out on the attached list of charges or at such rate and for such periods as the court deems just.

 

I believe that the contents of these particulars of claim are true

 

 

:

 

 

Date: 10/01/2007

thats what i put nattie

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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i gave two schedules of charges to thecourt when i submited my N1 to the court,

do you think i should send another with my acknowlegement of defence?

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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thought i might send this to the court and a copy to clumpits with another schedule

 

I am writing to inform you that I have received a full defence from the defendant NatWest Bank Plc today 10/02/2007

 

I feel I have answered all the questions that the Defendants representatives appear to be asking and have sent the Defendant the full details of my claim on at least 2 occasions already.

 

I note that Cobbetts defence and requests seem to be based on a standard template being sent out to all claimants regardless of the way the Claimants claim is constructed and its only purpose appears to be to frustrate and intimidate.

 

Should the courts require any further information please do not hesitate to contact me using the contact details above.

 

any thoughts on this will be welcome

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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o.k i have printed 2 copies of the above letter,1 for the court & 1 for clumpits also added my schedule again, they will be sent tomorrow morning.

any views? anyone

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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Thanks Nattie

i saw you were online, hoping you'd take a look

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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hi all

today i received my aq from the court, it has to be in by the 1st march,

couple of questions: 1. is there any advantage to be gained by sending itback earlier.

2. if i wait untill the last day should i send a copy to clumpets 1st so they knowim not backig out and may be settle earlier thus keeping my £100

luco

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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have filled in aq ready to take to court next week, used the template from hmcs as my hand writing is worse than my typing, i will fax a copy to clumpits on monday, is this all in order????

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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this morning i received an offer from our old mate stuart offering £4194. which is what i am claiming, but no interest or court costs, my financial position says i should accept it but i'm not sure, can anyone offer advice, i know its my call but i will listen to any reasoned arguments before making my decision

luco

I won £5289 heres how

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/40703-saint-luco-natwest.html

 

 

ITS NOT WHETHER YOU WON OR LOST, BUT HOW YOU PLAY THE GAME THAT MATTERS. ( OBVIOUSLY A LOSER THEN):D :D :D

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only you can decide whether to pursue it futher, but if they have offered the full amount that you have asked for , then you should really except. Anyway you enjoy it, you have got a lot futher than most people, and at least you don't have to mess about with all the court process. Congratulations Mate!!!!!

NW (NO 1) ACC

REC'D FULL SETTLEMENT 5/01/07 :)

 

NW (NO2) ACC

REC'D FULL SETTLEMENT 28/12/06 :lol:

 

NW (JOINT) ACC

MCOL STAGE AS WE SPEAK :-|

Court date 23rd May(bring it on!!!!)

Paid up 3 wks before court date - all done & dusted ( for now lol)

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