GE money and compulsory visit 'fees'

[mijit53]

GE Money have sent me a letter saying they will send a field agent to my home and charge me £48 if I do not cancel this with in 10 days or if the field agent does visit they will charge me £144 , Such nice people are they not!!!!!!!!1

[dx100uk]

GE Money have sent me a letter saying they will send a field agent to my home and charge me £48 if I do not cancel this with in 10 days or if the field agent does visit they will charge me £144 , Such nice people are they not!!!!!!!!1

 

they cant do that

 

have you a thread par chance?

 

dx

[mijit53]

no have not started a thread

[dx100uk]

you have now

 

tell us the story please

 

dx

[mijit53]

I Have a couple months arrears but have been in contact with them and explained the situation,

 

however they still charge £40 per month on late payment as well as the letter as explained above

 

not fair - is not an adequate word to describe the so called help these companies offer.

 

I have written to them and have asked for statements from the past six years

and l will persue them for all unfair charges and will pass onto the FSA the letter detailing the charges on the field agent calling

as they continue to breach any FSA regulations passed on them

[dx100uk]

yep

get them charge back as well

 

dx

[citizenB]

The FSA were replaced by FCA in April of this year. Do you mean the Financial Ombudsman ?

 

Once you have all your statements then you should complete a spread sheet and demand all these unfair fees back. I am assuming you have made the request by way of a Subject Access Request ?

[mijit53]

financial ombudsman

and not started the subject access request as yet waiting on a reply to last letter to them

[citizenB]

It takes 40 calendar days for a Subject Access request to be complied with. It is in your interests to get it sent off as soon as possible.

[mijit53]

Is anyone still having issues with GE Money Mortgage?

 

I have a mortgage with them and have got into arrears over the past couple of years due to being made redundant and becoming self employed .

 

They recently took me to court for repossession when 3 months in a arrears

however managed with some help from a friend pay them up to date to stop the court action.

 

The main issue is that looking at the statement l got from them l have noticed a lot of extra charges

and my monthly payment has risen more than once due to these.

 

I have been charged various amounts for direct debit recalls from £2 to £25 every time l have been late with a payment

 

l have been charged £40 admin charge plus some debt counselling charges when i have not received any debt counselling.

 

The issue with these charges is that they are charging interest on them at that is why the monthly payment is rising

that is on top of the extra interest charged for late payment.

 

I have written to them to complain and to ask them to justify these charges

especially the £40 admin fee which appears every month payment is late .

 

So they are charging intertest on the mortgage interest on the late payment

and interest on any other charges they apply.

 

Is this one for the FCA .????/

[dx100uk]

well FSA now

 

there are lots of people here with the ame issue

 

you can reclaim ALL of those back

 

late/over/letter/phone/debt management

 

at THEIR int rate.

 

just type in mortgage charges in our greytop toolbar search

plenty of info there

CISheet v101.xls

[dx100uk]

have a good read of the two top stickies here

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?80-Mortgage-companies

 

dx

[mijit53]

I am having trouble with GE Moneyout taking me to court

 

Admin charges 40 pounds etc and they have agreed to refund some of these but will not go back beyond dec 2007

saying it is time barred under the 'Limitation Act 1980'

 

They have put my monthly charges up to cover interest on this charges

so whilst struggling they are trying to burden me with greater monthly payments.

 

Also getting letters stating a field agent will call and if not cancelled after 10 days of letter

a 44 pound charge will be added and if he calls a 148 pound charge will apply,

have informed that No one is to call at my property without my express invitation and any such charges will be disputed.

 

I am not accepting this limited offer of refund l want all my charges back

and the interest adjusted so l am paying the correct monthly payment.

 

Also wishing that even when a few weeks behind with a monthly payment they woudl keep sending me threatening letters about taking me to court

[dx100uk]

please keep to your own thread here

 

limitations act is 12yrs on mortgages and Ge know that.

 

dx

[mijit53]

Just had a letter from GE money and i quote

'I am also happy that Ge Money has correctly advised that we will only review fees applied with in the last six years and any fees applied prior to December 2007 are now time barred under the Limitation act 1980'

[gerson]

Hi mijit,

 

Looks as though they are trying to use 'simple contract' law (S5) instead of S20

 

S20 of the Limitation Act 1980 provides a time limit of 12 years on actions to recover mortgage loans. This starts from the date on which the right to receive the money accrues.

20 Time limit for actions to recover money secured by a mortgage or charge or to recover proceeds of the sale of land.E+W

(1)No action shall be brought to recover—

(a)any principal sum of money secured by a mortgage or other charge on property (whether real or personal); or

(b)proceeds of the sale of land;

after the expiration of twelve years from the date on which the right to receive the money accrued.

 

So if they can use S20 to reclaim monies for 12 years then so can you, IMHO

 

I got my mortgage company to supply data all the way back to 1984..... last year......

 

They never disputed the fees going back to then and simply stated that their charges were 'acceptable'

 

Had to pass my re-claim fees to FOS though - still waiting

 

G

[mijit53]

Have had another letter regarding one months arrears saying they will pass to legal team and a charge of 375 pounds plus VAT will be added to my account

[dx100uk]

go that reclaim in yet?

 

dx

[mijit53]

I had sent the official letter and

 

got a reply stating again that they cannot go back more than 6 years quote

 

"I am also happy that GE Money has correctly advised that we will only review fees applied with in the last six years

and any fees applied prior to Dec 2007 are now time barred under the Limitation Act 1980".

 

As to the fees they quote

 

" With regard to the suggestion that these fees do not represent the actual costs to Ge Money in respect of your breach.

I would advise that these charges are in fact a genuine pre-estimates of the relevant costs

and are valid as the circumstances are such that precise pre-estimates are not possible".

 

They go on to say

 

" I can assure you that we regularly provide the FCA with our tariff of fees and charges

and they are satisfied the fees we charge are fair and in line with the related activities"

 

Also they keep stating in any letters as far as they are concerned this matter is closed

unless any new evidence is forth coming.

 

any advice?

 

people please

 

I know my final throw of the dice l suppose is court action against them.